We are locally owned and operated and have been serving Indiana since 2001. Joel Read and his core team started the company inside a little retail space in Roberts Camera in downtown Indianapolis.
Our mission is to serve our community and businesses in Indiana by keeping their devices and networks running and solving their tech needs so they can keep connected and keep moving forward.
If you would like to join our team, read over our values, meet the leadership team, and see the job descriptions below.
Are you ready to connect people to the future? As our devices become a necessary tool to work, learn, and play in this world, MacExperience helps keep us connected. Since 2001, MacExperience has been serving customers and business in Indiana with Apple sales, service, and IT needs.
We are a growing company with part-time and full-time positions with benefits available immediately, and there is plenty of room for career growth in the company! As well as receiving ongoing training for Apple services and products, there is room to pivot to a more sales focused position, network system engineer, software developer, marketing or move into management, depending on what you want.
Read our job descriptions below and apply by sending your resume to info@macexperience.com
Click on a position below to learn more.
HIRING IMMEDIATELY
Send your resume to info@macexperience.com
with “Applying for Junior Software Developer Position” in the subject line.
We are looking for a JavaScript Developer experienced in full-stack development to join our Weevio software team. You will design, develop, test, deploy, maintain, and enhance Weevio software solutions. The Weevio product team develops two main products: Weevio Cloud and mPIMS – our web-based point-of-sale software. We currently have about 5,000 active monthly end-users and are continuing to grow! The ideal candidate will have demonstrated experience in developing modern, scalable software solutions.
Responsibilities
- Collaborate with the development team to come up with creative software solutions.
- Design and develop client-side and server-side architecture.
- Develop easy-to-use front-end UI/UX.
- Develop and manage well-functioning databases and applications.
- Write effective APIs.
- Write effective automated tests.
- Troubleshoot, debug, and upgrade software.
- Write code with data security in mind.
- Build features and applications with a mobile responsive design.
- Write technical documentation.
- Manage cloud infrastructure, i.e. AWS and Google Cloud.
Minimum qualifications:
- Bachelor's degree in Computer Science, related field, or equivalent practical experience.
- 3 years of experience with one or more of the following: Programming, Database, API Design, and Server Infrastructure.
- Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
- Experience with databases, database querying, and data modeling.
- Proficiency with Git/GitHub.
- Appreciation for clean and well-documented code.
Preferred qualifications:
- Experience with full-stack software engineering as well as backend experience.
- Experience with unit testing, agile software development, and bug and change management systems.
- Experience with the following: JavaScript, Node.js, HTML, CSS, React.js, automated testing, AWS, and Google Cloud.
- Great project management skills, with the ability to work with stakeholders to provide technical solutions to business challenges.
Why join Weevio?
- Small start-up atmosphere.
- Flexible location and schedule – 100% remote team.
- The equipment you need to be successful.
- Health, dental, and vision insurance options.
- Generous PTO.
NOT HIRING AT THIS TIME BUT ACCEPTING APPLICATIONS
Send your resume to info@macexperience.com
with “Applying for Customer Service Specialist Position” in the subject line.
We are looking for an enthusiastic, people-focused Customer Service Specialist to join the team at our Castleton or Bloomington location! We are looking for someone with retail or customer service experience and sales experience who is able to build trusting customer relationships; maintain an outstanding, positive customer experience; and meet company sales goals.
Responsibilities
- Connect with customers, empathize with their problems and work towards a solution.
- Greet customers with a smile and help check their devices in for service or point them to new product they are looking for.
- Meet company sales goals and work in a fast-paced environment.
- Answer phones and follow up with customers on the phone.
- Maintain a clean and professional work environment.
- Be punctual and have good personal hygiene and grooming habits
Qualifications
- Must have 1 year sales or customer service experience.
- Must have reliable transportation and a smart phone.
- Must be self-motivated and have an “I can do that” attitude.
- Preferred SEED and ATLAS qualified but not necessary.
Opportunities
- Base salary of $10-$14/hr depending on experience plus generous commissions
- Career growth opportunity for sales, management, Apple Certified Technician, software development, or marketing
- Ongoing career training with Apple products and services
NOT HIRING AT THIS TIME BUT ACCEPTING APPLICATIONS
Send your resume to info@macexperience.com
with “Applying for Apple-Certified Technician Position” in the subject line.
We are looking for a detail-oriented Mac and iOS Technician to join our team at our Bloomington location. Do you love taking things apart and putting them back together? Do you have a knack for understanding machines? Are you looking for job security in a field that is only growing?
Technician Responsibilities
- Perform diagnostics and build quotes for customers.
- Complete iPhone or Mac repairs in a timely manner. Each technician is required to complete a certain amount of repairs per day.
- Facilitate Apple required processes with detail.
Administrative Responsibilities
- Process paperwork and perform accurate administrative duties.
- Maintain a clean and professional work environment.
- Check in parts and manage inventory with detail
Customer Service Responsibilities
- Connect with customers, empathize with their problems and work towards a solution.
- Greet customers with a smile and help check their devices in for service or sell them new product they are looking for.
- Answer phones and follow up with customers on the phone.
- Be punctual and have good personal hygiene and grooming habits
Qualifications
- Must have experience with iPhone and/or Mac repairs.
- Must have reliable transportation and a smart phone.
- Must be self-motivated, detail-oriented and have an “I can do that” attitude.
- Preferred iOS and/or Mac Certification
- Preferred sales or customer service experience.
NOT HIRING AT THIS TIME BUT ACCEPTING APPLICATIONS
Send your resume to info@macexperience.com
with “Applying for Assistant Manager Position” in the subject line.
We are looking for an enthusiastic, responsible, people-focused Assistant Manager to help run our stores and manage our customer service teams. If you love working with customers and leading a team to help run our stores and see them succeed, then apply now.
Administrative Responsibilities
- Process morning and end of day paperwork and perform accurate administrative duties.
- Maintain a clean, organized, and professional work environment.
- Check in service parts, finished goods and manage inventory with detail.
- Ensure employees and technicians are current with certifications and training.
- Run Daily and Weekly reports and professionally maintain all paperwork.
Customer Service Responsibilities
- Maintain up to date knowledge on all MacExperience and Apple’s products and services.
- Connect with customers, empathize with their problems and work towards a solution.
- Greet customers with a smile and help check their devices in for service or sell them new product they are looking for.
- Schedule and perform One to One training, maintaining professionalism and practicing kindness
- Answer phones and follow up with customers on the phone and via email.
Management Responsibilities
- Manage Front of House customer service representative employees.
- Train/cross train and make sure Front of House is equipped to do their job effectively.
- Handle returns and any transactions needing management approval.
- Work with Store Manager to handle quarterly customer reviews.
- Work with Store Manager to create or adjust systems and processes to boost productivity and profitability of the store.
Qualifications
- Must have 2 year sales or customer service experience.
- Must have reliable transportation and a smart phone.
- Must be self-motivated and have an “I can do that” attitude.
- Preferred SEED and ATLAS qualified but not necessary.
- Preferred 1 year management experience.
NOT HIRING AT THIS TIME BUT ACCEPTING APPLICATIONS
Send your resume to info@macexperience.com
with “Applying for Store Manager Position” in the subject line.
Description and Qualifications coming soon . . .
NOT ACTUALLY HIRING
Send your resume to info@macexperience.com
with “Applying for Dog Walker Position” in the subject line.
As a dog company, we have over 15 dogs in the company. There are some cats but we don’t count them. Although we love our dogs and want them to have exercise, this is not a serious position. If you choose to apply to one of our jobs, know that we like to have fun and laugh together. We expect professionalism but not at the cost of being dry and boring. Please consider one of our other positions and know that at the next company picnic your dog will not be alone.