Protecting Your Purchase 

AppleCare® Protection Plan

Service and support from the people who know your Mac.

When you purchase a device at MacExperience, you have the option of adding AppleCare or AppleCare+. This is always recommend in order to protect your hard-earned purchase.

Only AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call:

Click the plus (+) to find out more

+ Technical Support

  • Direct access to Apple experts
  • Global repair coverage
  • Onsite, mail-in, and carry-in repair

+ Apple Hardware Coverage

  • Your Mac computer
  • Included accessories
  • Apple accessories purchased with your Mac, such as a USB superdrive

+ Software Support

  • Using Mac OS X and iCloud
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

ME.Complete

Complete protection for your new Mac from your friends at MacExperience

Accidental damages, like drops or liquid spills, are not covered by AppleCare. But we here at MacExperience understand that accidents happen. Our answer to the "Oops" and "Uh-ohs" is ME.Complete, which adds additional damage coverage on your new Mac.  

Accidental damage can be expensive. Depending on the model and the amount of damage, you may spend $300-$900+ on a repair, and liquid damage can be even more devastating. With ME.Complete, all you pay is a $250 service fee* in the case that your Mac breaks as a result of accidental damage. Our Apple Authorized Service Center will get your computer up and running as quickly as possible.  

With ME.Complete, your Mac is completely covered and protected. AppleCare will make sure you get free repairs for any hardware issues, and ME.Complete covers you in case of accidental damage. Also included is a $75 credit toward replacing a consumed battery, ensuring your computer will always be up and running at 100 percent.

*Covers the repairs up to the purchase price of your Mac.


Breakdown of Coverage

But what does this all mean?

Here is a side-by-side comparison of what is covered and how much it will cost. Your Mac is covered–completely with AppleCare and ME.Complete.


One last thing to remember...

ME.Complete is a great way to keep you covered when unfortunate and unforeseen things happen, but the data on your computer is not covered. Remember to back up your data in case of a hard drive failure. Time Machine is included on every Mac– all you need is an external hard drive or Time Capsule to start backing up. Call or stop in for more information.