iPhones, iPads, and more

Is it broken? We can help you get your life back





iPhone





iPad





iPod



Apple
Accessories


What we do:

 

Warranty

Out of Warranty

Data Recovery

Liquid Damage

Screen Damage

Loaner iPhones*

 
 

*for qualifying phones


Cracked Screen?

iPhone7Plus-JetBlk-34BR-34FL-2up-US-EN-SCREEN.jpg

Starting October 30, 2017, MacExperience Bloomington will be able to repair cracked iPhone screens in house. Not only is the repair done at our store, but we can repair your damaged screen and have your iPhone back the same day*. We use genuine Apple parts to deliver Apple-certified repairs, which are backed by Apple, so you'll get your iPhone back and working exactly the way it should. Schedule an appointment, and we will have it ready for pickup later that day.** Same-day service is available for iPhone 6s or newer models.

*Only available at MacExperience Bloomington. We will keep you updated on when this service might be available at our Castleton location.

**Phones dropped off after 4pm may not be available until the following business day.


What's your Current level of Coverage?:

Click the plus (+) to view more information.

+ Limited Warranty Coverage

  • Covers hardware against manufacturer defect
  • Covers hardware for a period of 1 year
  • Does not cover cracked screens or liquid damage

+ AppleCare+ Coverage

  • Covers hardware against manufacturer defect
  • Covers hardware against most accidental damage
  • Covers hardware for a period of 2 years
  • Does not cover if device is lost, stolen, or has catastrophic damage

+ Out-of-warranty

  • For phones with physical damage, some repairs are possible
  • For phones without physical damage, some repairs or exchanges are possible
  • Fees will apply

Appointments are required for iPhones


Before your appointment:

Know your Apple ID– visit iforgot.apple.com to reset if needed.

Check warranty status–visit checkcoverage.apple.com to know if you are still covered under warranty.

MacExperience services in-warranty and out-of-warranty product.

Backup your device in iTunes.

FIRST try backing up your device in iTunes, restoring your device to factory settings, and restore your device using the iTunes backup. If the problem persists, it's time to set up an appointment.