iOS 10

Time to Say Goodbye to Old Apps in iOS 11

Now that Apple has released a public beta of iOS 11, we have confirmation that Apple is kicking some old apps off the back of the train. If you’ve been using an iPhone or iPad for more than a few years, it’s possible that some of your apps won’t even launch in iOS 11. Here’s what’s going to happen, and what you can do about it.

Through the iPhone 5, fourth-generation iPad, original iPad mini, and fifth-generation iPod touch, Apple used 32-bit processors. However, in 2013, Apple instead began putting 64-bit chips in all new iOS devices. The company encouraged developers to make their apps run in 64-bit mode but kept iOS 7 compatible with older 32-bit apps. Starting in 2015, Apple required apps to run in 64-bit mode to receive App Store approval. And iOS 10 initially warned that 32-bit apps might slow down your device and later said that 32-bit apps would need to be updated.

 
 

First off, don’t worry about what 32-bit and 64-bit mean—all you need to know is that 32-bit apps are old and won’t run in iOS 11, and that 64-bit apps will continue to work as they always have.

How do you know which of your apps are 32-bit? For apps that you use regularly, you’ve probably seen one of those warnings. But other apps you may open only occasionally—how can you figure out which of those are destined for the chopping block?

In iOS 10.3, Apple added a feature to call out these apps. Navigate to Settings > General > About > Applications to see a list of 32-bit apps that don’t have direct updates available (if Applications isn’t tappable, either you still need to upgrade your device to iOS 10.3 or your device doesn’t contain any 32-bit apps). Tap an app in the list to load it in the App Store, where you may be able to find more info or a support link for the developer. Unfortunately, many old apps aren’t in the App Store anymore.

 
 

Now that you know which of your apps won’t survive the transition to iOS 11, what should you do? You have a few options:

  • Delete the app. If you haven’t used an app in years, or don’t remember what it does, there’s no reason to keep it around. To get rid of it, back on the Home screen, press and hold on any app icon until all the icons start to wiggle, and then tap the X badge on the icon you want to delete. Press the Home button to stop the wiggling.
  • Look for an update that’s a new app. Because Apple doesn’t let developers charge for updates, many developers have been forced to make their updates into new apps so they can afford future development. To see if this has happened, search in the App Store for the app and see if a new version appears. Or look for information on the company’s website.
  • Look for an alternative app. Few iOS apps are truly unique, so you may be able to find an alternative that does basically the same thing.
  • Don’t upgrade to iOS 11. Or, at least, don’t upgrade right away. In general, you should stay up to date with new versions of iOS to ensure that you’re protected from security vulnerabilities that Apple has discovered and patched. But there’s no harm in delaying an upgrade for a little while as you wait for an app to be updated or look for an alternative.
  • Stick with an older device. If you have an extra iOS device that can’t run iOS 11 anyway, keep the app on that device. This approach may not work for an app you need on your primary iPhone, for instance, but it would for an old game that you could play on an elderly iPad 2.

Take a few minutes now so you won’t be surprised if one or more of your favorite apps can’t make the transition to iOS 11 when it ships in a few months!

What's the Deal with Two-Step Verification?

It seems that we can’t go a week without hearing about some new security breach involving tens of thousands or even millions of passwords. That’s why it’s essential that you use strong passwords of random characters (and manage them in a full-featured password manager like 1Password or LastPass or, for a more basic approach, iCloud Keychain). But many major Internet companies like Apple, Google, Facebook, and Dropbox offer an option for a higher level of security, called two-step verification.

With a normal account, a bad guy has to get only one thing—your password—to break in. With an account that’s protected by two-step verification, however, breaking in becomes far more difficult. That’s because logging in requires both your normal password and a time-limited one-time password that is generated by a special authentication app or sent to you in an SMS text message or via email. What’s important about these secondary passwords is that they’re valid only for a short time and they can be used only once. You have to enter these secondary passwords only the first time that you log in on a particular device or in a particular Web browser, so they are just an occasional extra step, not a daily inconvenience.

Sites that offer two-step verification will provide setup and usage instructions, but the basics are as follows. You’ll enable two-step verification in the account settings, and then tell the site how you’ll get the one-time password when you want to log in, generally providing your phone number or email address. For services that use an authentication app like Google Authenticator, Authy, or 1Password, you’ll have to scan a QR code on screen or enter a secret key—either way, that seeds the app with a value that enables it to generate a valid one-time password every 30 seconds. Make sure to record any backup codes the site provides; they’re essential if you lose access to your phone or your email.

When it comes time to log in to a service protected by two-step verification, you’ll enter your username and password as you normally would. Then, you’ll be prompted for a one-time password, and the service will either send you one via SMS or email, or require you to look it up in your authenticator app. Since a bad guy who might have obtained your normal password would also have to intercept your text or email messages, or have stolen your mobile phone (and be able to get past its passcode), you’re far, far safer.

Most sites that use two-step verification don’t require that you enter a one-time password on every login, since that would be overkill. It’s also unnecessary to enable two-step verification for every account you might have—there isn’t much liability to someone logging in to your New York Times account since they couldn’t do anything diabolical once in. For more-important accounts—email, social media, cloud services, banking—you absolutely should use two-step verification for added protection so a bad guy can’t impersonate you to your friends, receive email-based password resets for other sites, or access your most important data.

You may also hear the term two-factor authentication, which is even more secure than two-step verification when implemented correctly. That’s because two-factor authentication combines something you know (your password) with something you have (such as a secure token keyfob that generates time-limited one-time passwords) or something that’s true of you (biometric info like a fingerprint or iris scan). It might seem like using your iPhone to get a text message or run an authenticator app qualifies, but if you end up doing everything on a single device that could be compromised, it’s not true two-factor authentication.

Regardless of the terminology, going beyond a single password, no matter how strong, significantly increases your security, and you would be well served to employ such a security technology for your most important accounts. To learn more about why strong passwords are necessary, using password managers, and even more details behind two-step verification and two-factor authentication, check out Take Control of Your Passwords.

Adjust Flashlight Brightness with 3D Touch

The iPhone’s flashlight is one of its most popular low-tech features, but have you ever wished you could make it brighter or dimmer? Now you can, at least on the iPhone 6s and iPhone 7 models in iOS 10! Swipe up from the bottom of the screen to bring up Control Center, and then 3D Touch (press hard) the Flashlight button to reveal Bright, Medium, and Low Light options. Tap the one you want to get that brightness level. iOS 10 remembers your last setting, so if the level isn’t what you want the next time, you may have to adjust it again.

 
 

It's Come to the Big Screen and the Little Screen

Despite the focus on iOS 10 and macOS 10.12 Sierra, Apple didn’t forget about its other hardware lines, the living room-focused Apple TV and the wrist-based Apple Watch. For those who own a fourth-generation Apple TV, tvOS 10 just came out, and all Apple Watch owners can look forward to the radically revised watchOS 3 when they choose to upgrade.

Although Apple jumped the gun on tvOS 10 by releasing the new Siri-savvy Apple TV Remote app for the iPhone, there are plenty of enhancements on the Apple TV itself. Siri is smarter, enabling you to search for shows or movies by topic or theme. It also finds YouTube videos and finds live TV playing in supported apps, like ESPN.

We’re particularly loving tvOS’s new Photos app, which provides a big-screen experience for viewing Memories slideshows or the new albums for People and Places. Those who find the Apple TV’s main screen too bright in a dark room can now appreciate the new “dark mode.” A new option to download apps automatically ensures that you get any Apple TV apps associated with your iOS apps without additional effort. And, finally, a new single sign-on feature should make it a lot easier to log into those apps that require a paid cable or satellite subscription. If only we’d had that for the Olympics!

These tvOS changes are welcome but not earth-shattering. With watchOS 3, however, Apple rethought how you interact with the Apple Watch, throwing away both glances and the Friends screen and giving the side button an entirely new function. When you add in significantly faster app launches, additional watch faces (including Minnie Mouse!) with more complications, and a simplified way of replying to messages, watchOS 3 essentially gives you a whole new Apple Watch.

Taking a cue from iOS, swiping up on the Apple Watch screen now displays Control Center for quick management of common settings. And, instead of showing the Friends screen, pressing the side button displays the Dock, to which you can add your most used apps. Swipe left and right in it to navigate between apps, which are kept up to date and launch instantly, making for a far better experience than poring over the app cloud. You can also swipe left and right on watch faces to switch between them, which makes it easier to choose the face that best matches your mood.

New apps include Reminders and Find My Friends, which let you glance at your wrist instead of pulling out your iPhone to check to-dos and the location of your friends. Entirely new is Breathe, which guides you through deep breathing sessions to reduce stress. For those who find social pressure motivating, the Activity app now lets you share workout and activity information with friends and family. Activity also now supports wheelchair users, encouraging them with “time to roll” instead of “time to stand” reminders, and providing wheelchair-specific workouts and wheelchair-aware calorie tracking.

To increase peace of mind, a new SOS feature will call emergency services when you press and hold the side button (set it up in the Apple Watch app on the iPhone). Then it notifies your emergency contacts, providing them with a map of your location. The Apple Watch can also display your Medical ID (set that up in the Health app on the iPhone), which provides information about allergies and medical conditions.

Last, but far from least, after some setup, wearing your Apple Watch will be all that’s necessary to unlock recent Macs running macOS 10.12 Sierra. It might be worth getting an Apple Watch just to avoid having to type that login password multiple times per day!

iOS 10 Releases Tomorrow: MUST READ before updating!

iOS 10 comes out tomorrow! This update looks to be pretty exciting with a lot of new features that make communicating even more fun. (See our previous blog post about when we recommend updating).

Here are things you should absolutely consider doing before updating:

  • Have a recent backup of your device
  • Be sure there is enough free space on your device as the update will require a certain amount of storage to be available
  • You will need to know your Apple ID in order to update
  • Be sure your device is compatible with iOS 10

Compatible devices:

iPhone

  • iPhone 6s & iPhone 6s Plus
  • iPhone 6 & iPhone 6 Plus
  • iPhone SE
  • iPhone 5s
  • iPhone 5c
  • iPhone 5
 

iPad

  • iPad Pro 12.9 inch
  • iPad Pro 9.7 inch
  • iPad Air 2
  • iPad Air
  • iPad 4th generation
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
 

iPod touch

iPod touch 6th generation

Happy updating! 

The Age-Old Question: When Should You Do a Software Update?

It’s that time of year again, as the leaves start to turn, the air gets crisp, the grass is covered with frost in the morning, and Apple releases major operating system upgrades. We’ve known this was coming since the company’s announcement in June, but now it’s time to think hard about when you’ll upgrade.

(Note that we say “when” and not “if.” There’s no harm in delaying an upgrade until Apple has had a chance to squash the 1.0 bugs and it’s a convenient time in your schedule. But waiting for too long can put you at risk from security vulnerabilities and prevent you from taking advantage of new integrations between Apple’s devices. Plus, should you have to replace a Mac or iOS device unexpectedly, you may be forced to use the current operating system, which could be awkward if you weren’t ready for the upgrade.)

Let’s dispense with the easiest answer right off. If you have a fourth-generation Apple TV, either let it upgrade itself to tvOS 10 or manually invoke the upgrade from Settings > System > Software Updates. Since tvOS 10 is a relatively minor update and you don’t create work on an Apple TV, upgrading is unlikely to cause any problems. If you’re a major TV junkie and are paranoid about how the upgrade could prevent you from watching your favorite show, just wait a few weeks until other users have reported on their experiences on the Internet.

In some ways, the question of when to upgrade to watchOS 3 has a similar answer. Although watchOS 3 is a major upgrade that radically changes how you interact with the Apple Watch, the improvements are so significant and the downsides so minimal that it’s easy to recommend an immediate upgrade. However, to install watchOS 3, you must have upgraded your iPhone to iOS 10 first. So…

What about iOS 10? Now we need to hedge a little. Although iOS 10 has been getting good reviews from beta testers, if you rely on an app that isn’t compatible, you’ll want to put off your upgrade. Check the App Store listing for your key apps, and if they’ve been updated recently, you’re probably OK. The other thing to remember is that iOS 10 changes the Lock screen behavior, so it may be worth delaying the upgrade until you have some time to poke at the new interface. Messages and Photos also receive a bunch of new features that you may want to play with, but you shouldn’t have any trouble using them before you’ve figured out the new stuff.

As always, the rubber meets the road on the Mac. Like iOS 10, macOS 10.12 Sierra has gotten good reviews from beta testers, but if you rely on your Mac to get your work done, it’s important to ensure that your key apps are compatible. Plus, despite Apple’s public beta, it’s not uncommon for unanticipated problems to surface once the first release of a new operating system for the Mac becomes more broadly available. Unless you’re dying to use the new features in Sierra that integrate with iOS 10 and watchOS 3, we recommend waiting until version 10.12.1 or even 10.12.2 before upgrading. That gives you plenty of time to make sure your apps and workflows will work in Sierra.

Finally, we just want to say that as much as change can be hard, we’re excited about Apple’s new operating systems. Like you, we probably won’t end up using all the new features, but some of them will definitely enhance the experience of being an Apple user.