Repairs

Common Mobile Apple Device Repairs We Do In-House

The MacExperience is Apple Certified to make a variety of common repairs to your mobile device like iPhones, iPods and iPads. What does “Apple Certified” mean? It means you get the same expert fixes as if you mailed your device to Cupertino, only we’re right here in Indiana making happy customers from Bloomington to Muncie. Have You Backed Up Today? If you are having iOS problems, we can help troubleshoot and get your device blazing along again, but you need to have your data backed up to iCloud or your home computer before coming in for service.

Learn how to back up to iCloud on this Apple support page.

iPhone Repairs

For broken iPhone screens or water damage, The MacExperience can exchange your iPhone if you have AppleCare+. AppleCare+ can be purchased up to 30 days after you buy your iPhone and gives an extended 2 year warranty. You can see full details about AppleCare+ here.

Be sure to back up your phone to iCloud or your computer before brining it in for repairs.

Here’s a quick reference guide for what iPhone repairs we take care of at any of our four central Indiana locations.

**Please note: The MacExperience is not authorized to repair cracked iPod screens. We recommend www.iresq.com for service.

TME iPhone Repairs

iPad Repairs The MacExperience can handle iPad issues covered under AppleCare. We cannot repair or facilitate any non-warranty issues.

This means many hardware services, defects and software will be covered and handled at one of our store. For the full terms and conditions of the iPad AppleCare Protection Plan information, click here (PDF).

When Disaster Strikes Your Apple Products, We Can Help

Spilled CoffeeAs young adults settle into their fun and exciting social and collegian lives, accidents tend to occur in the most untimely manners. For many students, a little water or juice that spills onto your computer might not seem like a disaster today, but just wait for a few days to find out that the $2,000 MacBook Pro you just bought for your first year of school is not working as well it should ... or simply not powering on at all. And what's worse, liquid damage is not covered under Apple's limited or extended warranties. What happens when liquid of any type comes into contact with the internal components of an electronic device can lead to catastrophe that is beyond any feasible economic recovery.

However, your local MacExperience can help. What you must do beyond a doubt is immediately bring in your machine to one of our locations, and we will do our very best to take the machine apart and clean up the liquid that is in contact with the electrical components inside your machine. We can potentially help you avoid emotional breakdowns, parental requests for replacements, or worse, being without a computer until your student loans can afford you a new one.

So before you conclude that it is OK that you only got a little liquid on your machine, please help us help you by promptly letting the professionals at your local MacExperience attempt to save your machine. And remember that a little liquid can be a disaster waiting to happen, and what works today might not be working in a day, week or month from now. As liquid evaporates from the machine, the residual compounds that remain in contact with the circuitry will literally eat away and eventually render your machine inoperable.