Partners

We're So Busy, We're Moving

Map
Map

We're relocating our downtown location to our existing Castleton location, on November 1st.

We're also bringing back someone you might remember from our past. No, it’s not Steve Jobs. We can’t bring back the dead, but we are bringing back a powerhouse of a player. One of the originals: Tom Egan. Boom!

Thank you for your continued support.

On November 1st, downtown customers will be able to find us at:

 6609 E 82 St Indianapolis, IN 46250

Located near Castleton Mall, at the intersection of 82nd and Craig.

Mon—Fri: 9am to 6pm; Sat: 10am to 5pm

(317) 217-1610

Forget the cash and enjoy the movie: Utilizing the iPad for mobile payment at the Indianapolis Museum of Art

By Ben Traub, Account Manager A recent project the MacExperience assisted in was finding a solution for patrons to enjoy refreshments at the Indianapolis Museum of Art’s Summer Nights movie series without having to hit up the ATM before showing up. David Wainscott, resident MacExperience solutionist, had set up a meeting and it just went from there:

It was my pleasure to work directly with Melissa Canter of Sodexo, the management group that takes care of the IMA’s concessions. We decided early in the project that a simple 16GB iPad2 with Verizon connectivity was the right device for the project: Monthly service plans were very reasonably priced, aren’t contract based, and they can work in many different locations. Paired with the (free) Square card reader, some Kensington SecureBack 2 lock systems for physical security, and ClearCal anti- glare screen protectors, the IMA is now increasing sales and enriching the experience of moviegoers.

-----

Ben Traub: How is this set up different than what had been used in the past for payments? Will this make things easier for sales tracking?

Melissa Canter: The only means of taking payment before employing the iPads was our hardwired system in the (Nourish) Cafe and one hardwired credit card reader for catering purposes. We had no way of accepting credit cards on the museum campus without the main building's wifi and a phone jack. Customers have been responding very positively to how clever the Square setup is on the iPad, while being very pleased we are now accepting credit cards for Summer Nights and other outdoor events. Being able to track the quantities of items being sold has been invaluable. We are saving tremendous amounts of time on inventories while also being able to effortlessly track the popularity of each item.

-----

B.T.: What level of standard to you hope to create with the configuration and what problems/solutions can come from it? For example, it’s one thing to use this set up in a food truck or a craft fair, but for concessions?

M.C.: The Square register (free via the App store) on our iPad has been ideal for our concessions set up. It's extremely user friendly while being able to handle the volume of customers. In using this, we hope to show other units in our company the potential revenue on which they're currently missing out by not utilizing this system. It has not only paid for itself in less than a month's time, but has contributed to consistently higher revenues compared to similar past functions.

-----

B.T.: How did this make it easier for both the workers and the attendees?

M.C.: Our employees enjoy working with Square on the iPad because it is so innovative and user friendly. Patrons constantly remark on their relief that we're finally accepting credit card payments, and the amounts placed on the credit cards are slowly outnumbering our total cash sales. Revenue has increased about 20 percent to 30 percent because of this technology. An example of this is shown in current sales reflecting more customers purchasing bottles of wine as opposed to single glasses.

-----

B.T.: How has your overall experience been working with the MacExperience?

M.C.: I am consistently pleased with the help and expertise I receive from the MacExperience. From the conception of this project, David and you have been available to answer all of my questions, have provided solutions for all of my concerns. I love working with the MacExperience because you are experienced technicians first and salespeople second. As always, the MacExperience has been absolutely wonderful to work with.

Bringing Heartland Truly Moving Pictures Into The Digital Age

By Ben Traub, Account Manager

I remember 10 years ago when the Heartland Film Festival would take over the (now-demolished) Castleton Arts Theatre while I was working at the nearby United Arts & Education, laminating day passes for VIPs at the cost of $1.50 a foot. Back then, those passes were printed on someone’s printer at home. Ten years later, the Heartland Film Festival is working with the MacExperience to set a new standard for film festivals around the world.

As one of the “new guys” at the MacExperience, I was almost giddy when I found out we’d been working to update the fest’s delivery of some of the best indie films in the world. Adam Howell, Operations Manager of Heartland Truly Moving Pictures, has a vision for showing films in a digital age that will enhance the experience of both the audience and the filmmakers. That vision includes a Macintosh set up, now in its first phase, which will be expanded in years to come:

SETUP:

-(1) MacPro Two 2.4GHz Quad-Core Intel Xeon "Westmere" (8 cores)/6GB RAM/Mac Pro RAID card/1TB 7200-rpm Serial ATA 3GB/s hard drive/ATI Radeon HD 5870 1GB/Superdrive -(1) Drobo S 5bay eSATA & FireWire 800 & USB 3. Storage Enclosure

-(3) 2.0TB 7K2000 7200RPM SATA I/II HD with 32MB Cache

------

Ben Traub: What level of standard to you hope to create with the configuration and what problems/solutions can come from it?

Adam Howell: We hope to raise the quality level not only to make the presentation better for the consumers, but also to reduce equipment and duplication costs (for filmmakers).

------

B.T.: How is this set up different than what other film festivals use?

A.H.: No other festival that shows features is using a digital-based system. The major festivals are still asking for 35mm or HDCAM.

------

B.T.: Will this make things easier come time for screening?

A.H.: The amount of man hours that this would reduce would be very beneficial for a small staff with limited resources. (ed. note: Truly Moving Pictures is a Non-Profit organization) Additionally, it will eliminate the need for so many different types of film formats, making everything more consistent.

------

B.T.: What are the goals of Truly Moving Pictures?

A.H.: To promote positive change in people's lives through the transformative power of film. And from the operational side, to provide these films with the best viewing quality to not distract from the goal of the film.

------

B.T.: How has your overall experience been working with the MacExperience?

A.H.: Working with MacExperience has been so easy. They truly know how to address whatever need you have, and in the process, find the most cost-effective way to do it. They truly care about their customers.

------

This year’s festival is scheduled for October 18th-27th. Learn more at trulymovingpictures.org.