Mac

Psssst.... Don't Use Apple Mail to Send "Out of Office" Replies

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Trust us. It’s helpful to unplug occasionally and ignore email while on vacation or otherwise away from your work routine. And it’s a good idea to set up a vacation auto-responder to tell correspondents what to do in your absence. It might be tempting to create such an auto-reply with a rule in Mail on the Mac, but resist the temptation! It’s way too easy to end up sending replies to every message from a mailing list or to addresses that will themselves reply back, causing a mail loop where each message generates another reply, ad infinitum. Instead, always set up such auto-responders in the server settings for your email provider, which are better about avoiding mail loops. Here are instructions for GmailiCloudOutlook.comSpectrumXfinity/Comcast, and Yahoo. If you use a different email provider, the instructions will likely be similar; check with your provider for details.

 
 

Find My iPhone - It's More Helpful Than You Thought

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On the face of it, Apple’s Find My iPhone feature does what it says. If you lose your iPhone, you can identify its last known location by looking in the Find iPhone app or on the iCloud Web site, and you can make it play a sound. It’s great for tracking down a missing iPhone, whether you misplaced it in the house or left it behind at a restaurant.

But Find My iPhone does much more! For starters, it works with nearly any Apple device. You can use it to locate a missing Mac, iPad, iPod touch, Apple Watch, and even AirPods. Find My iPhone also helps protect your data if a device is stolen. It even works with Family Sharing to locate devices owned by anyone in your family—a boon to any parent with a forgetful teenager.

You must turn on Find My iPhone before your device goes missing!

  • In iOS, tap Settings > Your Name > iCloud > Find My iPhone and enable Find My iPhone. (On the iPad, it’s called Find My iPad.) Also on that screen, turn on Send Last Location. Finally, go back to the main level of Settings, tap Privacy > Location Services, and make sure Location Services is turned on.
  • On the Mac, open System Preferences > iCloud and select the Find My Mac checkbox—if you see a Details button beside Find My Mac, click it and follow its instructions for setting necessary preferences.

Be sure to practice viewing where your devices are located and playing tones on them so you’ll know what to do if a device goes missing.

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Find My iPhone has a few tricks up its sleeve for when you want a device to show a message or if you think it was stolen:

  • Lost Mode: When invoking this mode for an iOS device or Apple Watch, you’ll be asked to enter a phone number where you can be reached and a message. After that, Lost Mode will kick in as soon as the device is awake and has an Internet connection. Anyone who tries to use the device will see your message along with a place to enter the device’s passcode. If you get it back, you can enter the passcode to dismiss the message and use it normally.
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  • Lock: Available only for the Mac, the Lock feature enables you to protect an entire Mac with a 4-digit custom passcode. You can also enter a message that will appear on the Lock screen. This is a good choice if you think you’ll get your Mac back but would prefer that nobody mess with it in the meantime. Note that if you lock a Mac, you can’t erase it, as discussed next, so lock it only if you think it can be recovered.
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  • Erase: Even if your device has an excellent passcode or password, you might worry that a thief will access your data. Fortunately, you can erase your device. Erasing a device makes it impossible for you to see its location in Find My iPhone, so it’s a last-ditch effort.
  • Activation Lock: If the stolen device is an iOS device or an Apple Watch, when you turn on Find My iPhone, you also enable Activation Lock. This feature prevents someone who has your passcode but doesn’t know your Apple ID and password from turning off Find My iPhone, erasing the device, or setting it up for a new user. In other words, Activation Lock makes it so there’s little reason to steal an iOS device or Apple Watch, since the stolen device can’t ever be used by anyone else. If you get the device back, you can restore your backup—you do have a backup, right?

Find My iPhone works only while the device has power, so if you think you’ve mislaid a device, try locating it right away, before the battery runs out. But even if you are unable to retrieve a lost device, you can prevent others from accessing your data or taking over the device.

It Might Be Time to Change Your iCloud Password

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We’ve been hearing reports from people whose Macs have been locked remotely via Find My Mac, with the criminals responsible holding access to the Mac hostage until they receive a ransom in Bitcoin. First, if this happens to you, do not pay the ransom! Any Apple Authorized Service Provider (like MacExperience) or Apple Store can unlock your Mac for you if you bring it in and provide proof of purchase. Second, if you ever used your iCloud password on another site, change it immediately, since if that site was hacked, your iCloud account is now vulnerable. Unfortunately, Apple’s two-factor authentication, which is otherwise great, does not currently protect against this problem! Learn more at TidBITS.

 
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Here’s Your 30-second Crash Course in Dealing with Broken Web Pages

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We’ve all hit a Web page at some point that doesn’t load fully, looks wrong, or doesn’t work as it should. It’s not your fault, but here are a few things you can try on your Mac. First, press Command-R to reload the page. Second, quit and relaunch Safari. Third and finally, try a different browser, like Google ChromeFirefoxBrave, or Opera. If nothing works, try again later or report the problem to the site’s webmaster.

 
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How to Unlock Your Mac with a Wave of Your Hand

Okay, with a wave of your Apple Watch. It’s magic. You walk up to your Mac, touch a key to wake it up, and upon noticing that you’re wearing your Apple Watch, it unlocks without making you enter a password. Brilliant! For some of us, it’s pretty much reason enough to get an Apple Watch.

Auto Unlock, as Apple calls this feature, lets you protect your Mac with a strong password—recommended for international spies and teenagers alike—without forcing you to type your password repeatedly. (You will have to type it the first time after you turn on, restart, or log out of your Mac.) 

To enable this protection and keep people out of your Mac when you’re away, go to System Preferences > Security & Privacy > General and select “Require password after sleep or screen saver begins.” Since your Apple Watch will be doing all the heavy lifting, feel free to set a short time span. Then select “Allow your Apple Watch to unlock your Mac.” If the stars are smiling on you, that’s all you’ll need to do.

 
 

However, it’s likely that something won’t be quite right for Auto Unlock to function properly, since it has a bunch of requirements.

First, make sure your hardware is new enough and sufficiently up-to-date. Your Mac must be from mid-2013 or later, and it must be running macOS 10.12 Sierra or later. (If you aren’t sure about your Mac, see if that checkbox labeled “Allow your Apple Watch to unlock your Mac” is present. If not, your Mac is too old.) Any model of Apple Watch will work, but it needs to be using at least watchOS 3.

Next, you need to turn on two-factor authentication. If you were using Apple’s previous two-step verification, you must switch to two-factor authentication. It adds an extra layer of security to your Apple devices and accounts, including iCloud, and is well worth doing in this day and age of password thefts. Plus, it ensures you don’t have to remember those security questions about your favorite elementary school teacher! The links earlier in this paragraph have more details, but you enable two-factor authentication in System Preferences > iCloud > Account Details > Security.

Now for the checklist. For Auto Unlock to work:

  • Your Mac must have Bluetooth turned on. Click the Bluetooth icon in the menu bar or look in System Preferences > Bluetooth.
  • Your Mac must have Wi-Fi turned on, even if you’re using Ethernet. Click the Wi-Fi icon in the menu bar and choose Turn Wi-Fi On if necessary.
 
  • Your Mac and your Apple Watch must be signed in to iCloud using the same Apple ID. Verify that in System Preferences > iCloud on the Mac, and on your iPhone in the Apple Watch app, in General > Apple ID.
  • Your Apple Watch must have a passcode enabled. On your iPhone, in the Apple Watch app, tap Passcode and then Turn Passcode On. So you don’t have to enter your passcode, enable Unlock with iPhone.
 
 
  • Your Mac must not be using Internet Sharing. Verify that in System Preferences > Sharing.
 
 

It’s a lot to check, we know, but you only have to do it once. After that, go back to System Preferences > Security & Privacy > General and select “Allow your Apple Watch to unlock your Mac.” It may prompt for your password, and there you have it.

After that, every time you wake your Mac or stop the screensaver, it will unlock automatically with your Apple Watch. If you’re not wearing the Apple Watch, or if your watch is locked (hence our recommendation of Unlock with iPhone), you can still type your password at the Mac’s login screen.

There is one small gotcha. Every time you install a macOS update, Apple disables that checkbox, presumably for some security reason. Just go back into the Security & Privacy preference pane and turn it back on. Happily, that’s nothing for the win of not having to unlock your Mac with your password multiple times per day.

WWDC Part 3: iMacs and Notebooks

For those who have been waiting patiently to buy a new iMac or Mac notebook, now’s the time. Apple refreshed the entire iMac line with Intel’s latest processors, faster storage, higher performance graphics, and brighter, more colorful screens. They all provide a pair of Thunderbolt 3 ports for driving external displays and connecting to speedy external storage.

The most-improved award goes to the 21.5-inch iMac with 4K Retina display, which should see the most performance gains from faster CPUs and high-performance Radeon Pro graphics processors. Plus, that model can now take up to 32 GB of RAM, up from 16 GB — it’s far more compelling than before, if you don’t need the larger screen and better performance of the 27-inch model.

You can buy a 21.5-inch non-Retina iMac starting at $1099, a 21.5-inch iMac with 4K Retina display starting at $1299, and a 27-inch iMac with 5K Retina display starting at $1799.

Looking for more performance than even a tricked-out 27-inch Retina iMac can provide?. Wait for December, when Apple promises to release the new iMac Pro. It’s a workstation-class machine that retains the form factor of the 27-inch Retina iMac but swaps the brushed aluminum look for a space gray finish. It will be the fastest Mac ever, thanks to 8-core, 10-core, or 18-core Intel Xeon CPUs. Other performance enhancements include a next-generation Radeon Pro Vega graphics chip, up to 128 GB of RAM, a 1 TB SSD upgradeable to 4 TB, four Thunderbolt 3 ports, and 10 Gbps Ethernet. It won’t come cheap, with prices starting at $4999 and rising quickly with build-to-order options.

On the portable front, Apple’s top-of-the-line MacBook Pro notebooks should run a bit more quickly thanks to the addition of Intel’s latest processors running at slightly higher clock speeds. These models also get new graphics processors that improve rendering performance. The 13-inch MacBook Pro still starts at $1299 or $1799 for a model with a Touch Bar and beefier specs. The 15-inch MacBook Pro with Touch Bar starts at $2399.

For those who value portability over all else, the MacBook has become more attractive due to improvements that address its previously underwhelming performance. Along with sprightlier CPUs, it has a new SSD that Apple claims is up to 50% faster, and you can now buy it with 16 GB of RAM, up from the previous limit of 8 GB. It’s still a bit pricey for its performance, with two models priced starting at $1299 and $1599.

If you don’t have much to spend, consider the $999 13-inch MacBook Air. Apple gave it a minor speed bump, replacing the stock 1.6 GHz Intel Core i5 processor with a 1.8 GHz version. It remains upgradeable to an Intel Core i7 running at 2.2 GHz.

By the way, if you’ve been jonesing for a full-size wireless keyboard, you’ll be pleased to learn that Apple also just released the new wireless Magic Keyboard with Numeric Keypad. It’s $129.

Got a Frozen Mac?

The frozen Mac—it shouldn’t happen, but it does. If you should be so unlucky as to find your Mac completely locked up and unresponsive to the mouse or keyboard, you may wonder how you can restart it. The trick is to hold the power button down for 5 seconds, which will force your Mac to turn off. Wait another 5 or 10 seconds, and then press the power button again to restart the Mac. On a desktop Mac, look for the power button on the back of the computer. On a Mac laptop, the power button is near the top-right corner of the keyboard. On a 2016 MacBook Pro with a Touch Bar, press down on the blank Touch ID button until you feel and hear a click. Remember that it is always better to restart your Mac gracefully by choosing Restart from the Apple menu—this technique is only for when the Mac is frozen.

 
 

Dongles, Dongles, Dongles

Apple’s new MacBook Pro with Touch Bar models rely on a new kind of connection port: Thunderbolt 3. Unfortunately, while this switch is great from a technical standpoint, it has caused confusion in the Mac world. Let’s sort it all out.

The root of the confusion is the fact that Thunderbolt 3 uses a different physical connector than Thunderbolt 1 and 2. They relied on the physical Mini DisplayPort connector, which made sense since they are commonly used to connect monitors. Thunderbolt 3 instead relies on the reversible USB-C connector that has previously appeared in the Mac world only on the 12-inch MacBook, where it replaces USB-A.

Here’s the key fact to remember: All USB-C devices, cables, adapters, and chargers should work when plugged into a Thunderbolt 3 port, but Thunderbolt 3-specific peripherals will not work when plugged into the USB-C port of a 12-inch MacBook. In short, Thunderbolt 3 is a superset of USB-C.

The only visible difference between a Thunderbolt 3 cable and a USB-C cable is that a Thunderbolt 3 cable is labeled with the same lightning logo used on previous Thunderbolt cables. USB-C-only cables may be labeled with SS+ for SuperSpeed+.

If you buy a new MacBook Pro and want to connect it to older devices that lack Thunderbolt 3 or USB-C ports, you’ll need a special cable, adapter, or dock. Apple makes a number of these, and more are available from numerous independent manufacturers. The two most important adapters to get are Apple’s Thunderbolt 3 to Thunderbolt 2 adapter and a USB-C to USB-A adapter.

With those handy, you can connect to any Thunderbolt device (including many older Macs and Apple’s Thunderbolt Display) and any USB device. You can also add Apple’s older Thunderbolt to Gigabit Ethernet Adapter and Thunderbolt to FireWire Adapter to connect to Ethernet networks and FireWire hard drives.

Connecting to other displays requires additional adapters, which are specific to the different video standards. Apple makes adapters for USB-C to HDMI and VGA, but not for USB-C to DisplayPort, Mini DisplayPort, and DVI, so you’ll have to turn to another manufacturer for displays that rely on those last three standards.

The practical upshot of all this is that if you have a new MacBook Pro with Thunderbolt 3, you may need to get a couple of adapters to be able to migrate data from an older Mac, connect to your existing accessories, and drive external displays and projectors. (Macworld has a nice guide to all the possibilities.) That’s an unfortunate fact of life right now, but in a few years, once most peripherals support USB-C and new Macs come with Thunderbolt 3, there will be one cable to rule them all.

Stop Unwanted Notifications with Do Not Disturb

If you're not using the wonder that is Do Not Disturb, stop whatever you're doing and read on. Trust me, there’s nothing worse than being woken from a sound sleep by a notification from your iPhone, particularly when it’s something annoying like a robocall. On the Mac, notifications won’t generally wake you up, but they can be distracting when you’re trying to focus. Or, imagine the embarrassment if you get a text message from a snarky buddy while you’re giving a Keynote presentation. Do Not Disturb to the rescue!

In both iOS and macOS, you can engage Do Not Disturb manually at any time. That’s perfect if you want to make sure your iPhone doesn’t make noise in the theater or prevent your Mac from showing notifications while showing your latest work to your boss.

  • In iOS, either go to Settings > Do Not Disturb and toggle the Manual switch, or swipe up from the bottom of the screen to reveal Control Center and tap the Do Not Disturb button. You can also ask Siri to “Turn on Do Not Disturb.” A crescent moon icon appears in the status bar at the top of the screen when Do Not Disturb is on.

On the Mac, click the Notification Center icon in the top-right corner of the screen, scroll up to reveal the Do Not Disturb controls, and toggle the switch. For a quicker way, Option-click the Notification Center icon. In Sierra, Siri can control Do Not Disturb as well. The Notification Center icon is light gray instead of black when Do No Disturb is on.

You can turn Do Not Disturb off manually (which is a good idea if you’ve disabled it on your iPhone during a doctor’s appointment, for instance). On the Mac, it turns off automatically at midnight.

No one wants to enable Do Not Disturb manually every night. Happily, both iOS and macOS can turn it on automatically on a schedule.

  • In iOS, go to Settings > Do Not Disturb, turn on the Scheduled switch, and tap the From/To times to adjust when it should turn on and off automatically.
  • On the Mac, open System Preferences > Notifications > Do Not Disturb, select the checkbox next to the time fields, and enter from From and To times.

The Mac offers a few welcome options that automatically engage Do Not Disturb when the display is sleeping (usually a no-brainer) and when mirroring the display to a TV or projector (which should prevent notifications during presentations).

In iOS, you can choose which calls can break through Do Not Disturb’s cone of silence. On both platforms, you can allow repeated calls through — if someone wants to get in touch badly enough to try twice in quick succession, it’s probably important.

Nearly everyone should be using Do Not Disturb, so if you haven’t taken advantage of it yet, check it out now, before an errant phone call or iOS notification wakes you in the middle of the night.

How to Enable "Hey, Siri" in Sierra

With macOS 10.12 Sierra, Siri has finally come to the Mac, and you can ask Apple’s personal assistant for help with all sorts of tasks, such as finding and opening files, adjusting system preferences, setting reminders, getting directions, looking up words, sending or responding to email, looking for photos, and much, much more. To invoke Siri, click the Siri icon in the Dock, click the Siri icon in the menu bar, or press and hold Command-Space.

Wait! What about the hands-free “Hey, Siri” technique that we’ve become accustomed to on the iPhone and Apple Watch? Strangely, Apple didn’t build “Hey, Siri” into Sierra, perhaps to sidestep privacy concerns that your Mac would constantly be listening to everything around it (not true, regardless). Never fear, though, because there’s a way you can bring “Hey, Siri” to the Mac as well. If you have an iPhone or Apple Watch that might respond to “Hey, Siri” commands directed at your Mac, you can use a different voice trigger, like “Yo, Siri” or a different name, like “Hey, Mac.” Follow these steps:

  1. Go to System Preferences > Keyboard > Dictation. Turn Dictation on, and select the checkbox for Use Enhanced Dictation (which may cause your Mac to download additional data files).

2. Jump to System Preferences > Accessibility, and scroll down to select Dictation in the left-hand column.

3. Select Enable the Dictation Keyword Phrase, and then type your trigger word, like “Hey” or “Yo”  into the text field. 

4. Click the Dictation Commands button, select Enable Advanced Commands at the bottom, and then click the + button.

5. In the controls that appear to the right, enter a name like “Siri” or “Mac” in the When I Say field and leave the While Using pop-up menu set to Any Application.

6. From the Perform pop-up menu, choose Open Finder Items, and in the Open dialog that appears, navigate to the Applications folder, select the Siri app, and click Open.

7. Back in the Dictation Commands dialog, click Done and close System Preferences.

Now give it a try by saying “Hey, Siri” (or whatever you used for your trigger and name) and then asking a question like “What’s the weather forecast for tomorrow?” This trick works best if you pause after saying “Hey, Siri” and wait for Siri to beep encouragingly. If your question follows the “Hey, Siri” prompt too quickly, Siri tends to miss what you’ve said.

Siri is far from perfect, but it’s still pretty astonishing what we can now do with voice commands. This little trick will let you talk more naturally to Siri, without having to fuss with the keyboard or mouse.

Must-Have Accessories

Must-Have Accessories
Must-Have Accessories

Did you get a new device this holiday season?  Perhaps it was something that you purchased for yourself - a tablet, a phone, a TV, laptop, etc.  But your question is: now what do I do with this?  How can I accessorize my new favorite device and utilize it for all its worth? Let’s take a look at some of our favorite accessories for your holiday devices.

Cables

Most of your devices came with a cable, but let’s face it, you can never have enough of them. If it’s for your phone, you need one in your bedroom, the car, your purse, next to the computer, and an extra one because you know one of them might grow legs and simply walk away.

Getting extra lightning cables for your iPhone/iPad is a no brainer, but consider trying out the Moshi lightning cable for a little style and have the same one-year-warranty as the Apple brand.

You got the new Apple TV but it didn’t come with a HDMI cable and you need one to make it work. Did you know that when you AirPlay to the AppleTV it doubles your local traffic? Get yourself an ethernet cable to connect your AppleTV directly to your router for the fastest speed.

Battery Pack

Your new iOS device has a nice battery life, but it won’t always be like that. If you plan on going camping, traveling on a plane, or going beyond the range of an outlet, then you’re going to want to get some power on the go. The Moshi Ionbank 5K comes with an integrated Lightning cable to charge your iPhone, and a USB cable to charge itself. The extra USB port on IonBank 5K allows for a second device to charge, whether it be another iPhone or even an Android device.

Protection

Your new device looks pretty sweet and you should keep it that way.  With the i10 Pixel glass you can keep the glass scratch-free as it reaches to the top corners of your phone from the bottom corners. For full phone protection, look at the cases from Moshi.  They range in design from sleek to rugged, and even offer a wallet folio case. These cases keep your devices safe and in style.

Your computer should be protected from scratches as well. The Speck see-thru lets your Apple logo light glow through the case and gives it the protection needed from daily wear and tear, like sliding it into your full backpack.

What about a folio for the businessman/woman to look professional and have protection? The Tucano Palmo and Leggero are a great protective solution with a style that says, "Look out, I look good, I look important, I am successful." If you are looking for a folio that has a keyboard, look no further than the Moshi Versa Cover with keyboard; this bad boy turns heads.

Headphones

You’re probably going to lose these in a pocket, in the wash, in the car, leave them at a friend's house... you get the idea, you're going to lose them. And the headphones that came with you iPhone are average at best. The Moshi Mythro headphones are your answer to the average headphones; they're only $29.95 and according to CNet, they are the best headphones under $50.

Cleaning

No one likes fingerprints on screens, and the germs on your computer aren’t very attractive either. Apple Juice screen and device cleaner provides you with cleanliness, and it smells like apples.

Learning curve

You have the devices but don’t know all the ins and outs of how to utilize them most effectively. Understanding the benefits of iCloud seems beyond your grasp, and how to make a document look like you hired someone to make it is something weighing on your mind.  ME.Training can give you the advantages you’ve been looking for. Sign up for a private class with a trainer and get the undivided attention you deserve.

AirPort Time Capsule

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Automatic backup

  • AirPort Time Capsule is designed to work with Time Machine in OS X for automatic, continuous backup protection
  • Backups happen wirelessly, eliminating the need to find and connect a cable
  • Back up and store files for multiple Macs running Mac OS X v10.5 Leopard or later on your wireless network
  • Built-in 2TB or 3TB hard drive gives you all the capacity and safety you need

Share a hard drive and printer

  • The USB port lets you share a printer or hard drive and access it wirelessly

High performance

  • AirPort Time Capsule is a full-featured router with an integrated access point – so not only is it your backup storage, it also provides Wi-Fi and Ethernet connectivity to all your devices
  • Ultra-fast 802.11ac with beam-forming technology enables data rates up to 1.3 Gbps - triple the previous 802.11n standard, which means up to three times faster Wi-Fi
  • With simultaneous dual-band Wi-Fi, your Wi-Fi devices get the fastest possible wireless performance and best possible range

Easy setup

  • With the setup assistant built into iOS and OS X, you're just a few taps or clicks away from setting up or extending a wireless network
  • Once your network is set up, AirPort Utility for iOS and OS C lets you manage and monitory your AirPort Time Capsule from your iPhone, iPad, iPod touch or Mac

Ports

  • One Gigabit Ethernet WAN port for connecting a DSL or cable modem
  • Three Gigabit Ethernet LAN ports for connecting computer or network devices
  • One USB 2.0 port for connecting a USB printer or USB hard drive

Compatibility

  • Works with Wi-Fi Certified 802.11a, 802.11b, 802.11g, 802.11n, or 802.11ac enabled Mac computers, iPhone, iPad, iPod touch, Apple TV, Windows-based PCs, and other Wi-Fi enabled devices

Models and price

 

  • Apple AirPort TimeCapsule 2 TB
  • $299
  • Apple AirPort TimeCapsule 3 TB
  • $399

MacBook

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MacBook

At just 2 pounds and 13.1mm thin, MacBook is our thinnest and lightest notebook and it’s available in three gorgeous metal finishes. With a stunning 12-inch Retina display, Apple-designed keyboard and all-new Force Touch trackpad, it features fifth-generation Intel Core M processors, fast PCIe-based flash storage, and all-day battery life. MacBook is designed for a wireless world and is the ideal notebook for customers looking for the complete Mac experience in our most portable notebook ever.

Thin and light design

  • At just 2 pounds and 13.1mm thin, MacBook is the thinnest and lightest mac notebook ever
  • Comes with an all-new keyboard, Force Touch trackpad, USB-C port, and high-resolution 12-inch Retina display
  • Available in three gorgeous metal finishes - Gold, Space Gray, Silver

Stunning 12-inch Retina display

  • With over 3 million pixels and 2304-by-1440 resolution, you can experience vivid images with astounding clarity
  • Edge-to-edge glass display with IPS technology and a 178° viewing angle
  • Optimized pixel design enables a bright, power-efficient display

New Apple-designed keyboard

  • Full-size keyboard with butterfly mechanism for precise key movement
  • Larger, thinner keys designed for a comfortable typing experience
  • Each key has its own LED for a uniformly backlit keyboard

All-new Force Touch trackpad

  • Force sensors allow you to click anywhere with a uniform feel
  • Customizable click sensitivity
  • Taptic Engine delivers click sensations through haptic feedback
  • Use Force click for easier access to helpful tools and information
  • Fast forward or zoom by gradually applying pressure to the trackpad
  • Supports all the Multi-Touch gestures Mac users love

Versatile USB-C port

  • New industry standard USB-C port for charging, USB 3.1 transfer, and native DisplayPort video output with adapter support for HDMI and VGA
  • Small, reversible design that's one-third the size of a current USB port
  • New compact USB-C power adapter and charging cable included

Other key technologies

  • 802.11ac Wi-Fi and Bluetooth 4.0
  • FaceTime camera for video calls
  • Headphone port and dual microphones

All-day batter life

  • New terraced, countered batteries allow for 35% more capacity for all-day battery life
  • Up to 9 hours of wireless web
  • Up to 10 Hours of iTunes movie playback

Models and Price

  • 256GB PCIe-based onboard flash storage
  • 1.1GHz dual-core Intel Core M processor Turbo Boost up to 2.4GHz
  • 8GB memory
  • Intel HD Graphics 5300
  • $1,299.00

 

  • 512GB PCIe-based onboard flash storage
  • 1.2GHz dual-core Intel Core M processor Turbo Boost up to 2.6GHz
  • 8GB memory
  • Intel HD Graphics 5300
  • $1,599.00

 

Protecting Your Investment with a Case

Did you know when you protect your device with a case, it maintains its value better than if left unprotected?  When our technicians value a computer or any device for trade in, we run a lot of tests on it, but we also look at the condition of the device. The better it looks, the more it's worth.  Let's be honest, no one wants to buy anything used that looks like it's been through the ringer. If you're going to spend your hard-earned dollars on a MacBook or an iPad 2 or keep track of your whole life on your iPhone, you really should protect it.

That's why we offer cases for your devices, from see thru Speck cases to the Moshi Overture wallet cases.

Moshi20 Speck20

iPad Air 2

iPadAir2-Paper_Butterfly_34Flat-2up-Gld_US-EN-SCREENWith a gorgeous 9.7-inch fully laminated Retina display, a design that’s only 6.1 mm thin and weighs just 0.96 lb., iPad Air 2 is as portable as it is capable. It has a powerful A8X chip, advanced iSight and FaceTime HD cameras, ultra fast wireless connectivity, and Touch ID. iPad Air 2 comes with iOS 9, which has new multitasking features to make you even more productive—like Slide Over, Split View, and Picture in Picture. And new QuickType features on the onscreen keyboard make formatting and text selection even easier and put shortcuts right at your fingertips.

Thin and light design

  • iPad Air 2 is just 6.1mm thin and weighs less than one pound
  • Available in Silver, Gold and Space Gray

Stunning 9.7-inch Retina display

  • Fully laminated Retina display with improved contrast and clarity - so you see richer colors and improved contrast for a more immersive iPad experience.
  • Custom anti reflective coating dramatically improves readability in various light conditions

Powerful A8X chip with M8 coprocessor

  • The A8X Chip features 64-bit desktop-class architecture, with up to 40% faster CPU and 2.5 times the graphics performance than the A7 chip in iPad Air, while still delivering 10-hour battery life.
  • Apps and games are incredibly fluid and responsive
  • The M8 coprocessor measures motion data with advance sensors, including a barometer

Touch ID—fingerprint identity sensor

  • A fast, easy, and secure way to unlock your iPad and log in to apps using your fingerprint
  • Approve purchases from iTunes, App Store, and iBooks Store with Touch ID
  • Use Apple Pay and Touch ID to pay in apps

8MP iSight camera

  • The iSight camera with 8-megapixel sensor captures great photos, even in low-light conditions
  • Supports burst mode, 5x photo zoom, HDR, and timer, as well as square and panorama camera modes
  • Record 1080p HD video at up to 30 fps, and capture slo-mo video in 120 fps
  • Use Time-lapse mode to create amazing videos

FaceTime HD camera

  • Features an advanced sensor with face detection, delivering great performance even in low-light and backlit conditions
  • Capture 720p HD video and 1.2MP photos
  • Perfect for FaceTime video calling, Photo Booth, video capture, burst, HDR, and more

Apps, Books, Movies, and more

  • More than 850,000 apps designed specifically for iPad - for productivity, creativity, gaming, travel, photos, and more

Storage and Pricing

  • 16GB Wi-Fi $499
  • 16GB Wi-Fi + Cellular $629
  • 64GB Wi-Fi $599
  • 64GB Wi-Fi + Cellular $729
  • 128GB Wi-Fi $699
  • 128GB Wi-Fi + Cellular $829

The new Apple TV

ATV_Remote_ISO-Table-SCREENThe new Apple TV delivers an all-new experience with Touch and Siri, powerful new hardware, and great content, games, and more on the App Store. The Touch surface on the new Siri Remote offers innovative ways to interact with your TV, creating a connected experience with a screen that’s across the room. With Siri, finding something to watch is as easy as just asking. And with apps, Apple TV allows you to customize your TV for personal and shared experiences in the living room.

 All-new interface

  • New ways to interact with Touch and Siri bring a connected experience to a big screen that’s across the room
  • 3D effects make posters, icons, and other images pop off the screen and come to life
  • Beautiful TV and movie product pages are designed to make the content the hero
  • Stunning aerial video screen savers display day or night scenes based on your time

Siri and Universal search

  • Natural voice interactions mean you don’t need to learn specific commands or key words
  • Find TV shows and movies with just your voice, no need to type onscreen
  • Search across popular apps at once, so you don’t need to go in and out of apps
  • iTunes, Netflix, Hulu, HBO, and Showtime available, with more to come
  • Onscreen navigation, playback controls, and sports, stocks, and weather info

App Store for Apple TV

  • Content apps, including current Apple TV partners (e.g., Netflix, Hulu, etc.)
  • High-quality, high-performance games
  • Kid-friendly entertainment and learning
  • Other app categories, reimagined for the living room like fitness and shopping
  • Apps can use MFi game controllers and other Bluetooth accessories

Powerful new hardware

  • 64-bit A8 chip for great app and game performance
  • 32GB or 64GB flash storage options to store apps for the whole family
  • 802.11ac Wi-Fi with MIMO (a/b/g/n/ac compatible)
  • 1080p, 720p, and 480p video output

Pricing

  • 32GB    $149
  • 64GB    $199

Training Sale until 12/24/15

Training-20
Training-20

Training on Mac OS X  and iOS

Don't feel like a child on your computer, iPad or iPhone again.  Training with a MacExperience specialist is... special. Our team of trainers work with you in a non-intimidating, one on one atmosphere. Have a specific question or problem, our team will help you get things sorted out.  Maybe you want to be more proficient with your device, or understand iCloud, or maybe how to make a book from photos.  Let us help you impress your friends and colleagues.

Take advantage of our 20% off sale from December 11th through December 24th, 2015.

Safari Reader Fonts

What do you spend the most amount of time doing on your Mac or iPhone? The real answer might be play games, text, Instagram, Facebook, or Pinterest, but let's pretend that it's surf the web.  You might even find yourself reading blogs like this one, or catching up on the news. And because you spend so much time on the internet reading, you might like the Safari Reader Fonts option. If you're not familiar with Reader in Safari, it's allows you to view news stories and other articles in a layout that’s optimized for easy reading. Reader lets you focus on the text without being distracted by ads. Reader is available where there is a 4 line icon on the left side of the search bar.

And now you can customize your view by selecting your font size and style, and choose Sepia and Night themes.  Simply select "Reader" and then select the "AA" on the right side of the search bar.

Screen Shot 2015-11-09 at 11.34.55 AM

Introducing ME.Complete core protection plan

You love your Mac.  When you first open up that box, and touch your new Mac, you think to yourself, “I’m going to take such good care of you”. It’s exciting!  You’ve taken all the precautions needed, you’ve even added the recommended AppleCare. Each morning you sit in front of your Mac with your coffee next to it, but not so close that you might bump into it and spill coffee on your new precious Mac.  But then your idiot roommate, wonderful spouse, or first-born child bumps into your coffee and OOPS!

At MacExperience we recommend AppleCare with every new Mac. It extends your one-year hardware warranty to three years, and you get access to Apple’s technical phone support. While AppleCare covers manufacturer’s defects and hardware issues, it does not cover accidental damage.

That’s why we’re introducing ME.Complete for only $99

CompleteBlogBanner
CompleteBlogBanner

Accidental damages can be expensive. Depending on the model and the amount of damage you may spend $300 - $900+ on a repair.  Liquid damage can be even more devastating, costing you an arm and a leg. Even with AppleCare, accidental damage like drops and liquid spills are not covered.

With ME.Complete, all you pay is a $250 service fee in the case that your Mac breaks as a result of accidental damage. Our Apple Authorized Service Center will get your computer up and running as quickly as possible.

With ME.Complete, your Mac is completely covered and protected. AppleCare will make sure you get free repairs for any hardware issues and ME.Complete covers you in case of accidental damage. ME.Complete also includes a $75 credit towards replacing a consumed battery, ensuring your computer will always be up and running 100%.

A break down of your coverage options

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Comparison-Chart

One last thing to remember

ME.Complete is a great way to keep you covered when __________  happens, but your data on your computer is not covered. What are you doing to save your data in the case of a hard drive failure? It's wise to have a back up, and every Mac includes a program called Time Machine that backs your Mac to an external hard drive.  All you need is an external hard drive or Time Capsule to get going.

Must-Know Tips & Tricks for OS X Yosemite

If you have upgraded to Yosemite you've seen some changes visually but may not know the benefits of the update. If you haven't upgraded to Yosemite, we recommend backing your computer up before you upgrade. There are a ton of new features included in this update that make life a little sweeter and make your friends looking through windows jelly.  Here is just a pinch of what you can now do.

#1. Answer and make phone calls

If you have an iPhone (5 or later), you can now make and receive phone calls on your Mac computer. Simply make sure you're on the same Wi-Fi network and are using the same iCloud account on both devices.

When you're in the Messages app, go to Preferences -> Accounts and make sure your number is checked. Now, anytime you receive a phone call, you'll get a notification at the top right of your computer screen where you can choose to accept or decline it.

To make a call, go to FaceTime and either enter the number you want to call or hit the phone icon next to a recent number under the Audio tab.

Bonus: In addition to Yosemite, Wi-Fi calling via iPhone also works on the iPad Air, iPad mini, and iPad mini with Retina display.

#2. Receive & Send SMS Text Messages

While you've been able to send iMessages to other iOS users directly from your computer, regular text messages were still relegated to your iPhone. Now, thanks to SMS Relay, you can send text messages directly from the Messages app on your Mac.

Set up the iMessage app on your Mac with your iCloud credentials. Leave the app open on your Mac and, on your iOS device, navigate to Settings -> Messages -> Text Message Forwarding. Once you see your device listed, toggle it on. You may also be required to input a verification code, so make sure to leave iMessage open on your Mac to receive it.

#3. Name Your Group Messages When we’re talking with a group of friends, it’s usually about something specific, you can now label your conversations accordingly. Click the Details button inside a group message and you’ll see an option to give it a name. It’ll also sync the title with all of your other devices, so you won’t lose track of it.

#4. Stop blowing up my phone Sometimes you just don't want to be bothered by the onslaught of a back-and-forth group message. In Yosemite you won’t have to anymore. Inside the Details window are two ways to put a stop to the distractions: Turn on Do Not Disturb to stop getting notifications every time someone has a reply, or leave the conversation entirely. And like everything else, whatever you decide will be reflected on all of your devices.

#5. Smarter Spotlight Search Spotlight has been greatly enhanced in Yosemite, evolving from a simple system searcher to a full-fledged information center always at the ready. Just press Command-Space and the behemoth search field will automatically pop up in the middle of the screen. You can use it to hunt for long-lost files hidden in dark corners of your hard drive and it can find just about anything else you may be looking for: maps, trailers, definitions, songs, phone numbers... even pictures of The Fonz on his Triumph, if you're looking to be cool like him.

#6. New Tricks for Spotlight Spotlight can help you in a variety of new ways: Need currency conversion? Or maybe you need to know how many miles are in 24 kilometers or what 211 degrees Fahrenheit looks like in Celsius? How about movie times? Spotlight's got you covered.

211 degrees
211 degrees

#7. Find your Safari Favorites Apple has ditched the bookmark bar in Safari 8 for a cleaner browsing experience. Of course, you can still get to them with the dropdown menu or the sidebar, but Apple has given us a much easier method in Yosemite: just click inside the address bar and a "grid" of your favorites magically appear. If you want, you can still have the "old-fashioned" bar, bring it back in the View settings.

#8. See All of Your Open Tabs is Safari Tabs have always been a part of our multitasking workflow, but Yosemite will make us more productive than ever.  With a nod to iOS, a click on the new tabs icon or keystroke "Command + Shift + \",  instantly brings you into a screen where you can see all of the open tabs on your machine, arranged neatly and grouped by site so you can quickly switch between them.

#9. Send Links to Social Media and Recent Recipients Share a link with the world with the share icon (the box with an arrow pointing  up) or, If you’re constantly sharing links with your friends, Safari will help you send them out even faster. At the bottom of the sharing menu, you’ll find a list of recent recipients; just click one and it’ll open the appropriate message with the “To” field already filled out.

#10. Safari Sync History When we you a bookmark on your iPhone you expect it to pop up when you log into Safari on our Mac, but in Yosemite Apple has a new trick up iCloud’s sleeve. No longer do we have to leave tabs open to access sites between devices; when you browse using Safari in Yosemite, your history will automatically sync with your other devices, including anything you may have cleared. Now that's cools.

 #11. Annotate Attachments in Mail Mail is a versatile message manager, and things only get better in Yosemite. If you want to highlight something on a photo, or make a note on a PDF, you no longer need to do your work in an image editor first; after attaching it, click on the small arrow in the top-right corner of the photo and you’ll get a menu of editing options, including type, lines, shapes, and drawing tools.

#12. Fix Your Crude Drawings in Markup It's not easy to make neat lines using a trackpad is it? So, rather than letting you send scribbles that look like they were done by a monkey, Markup will instantly recognize what you're trying to draw. To use it, click the menu button that appears in the top-right of the attachment when you mouse over it.

#13. Sign PDFs in Mail While OS X has offered the ability to sign PDFs since the days of Leopard, Apple has streamlines it with Yosemite. Users previously had to open documents in the Preview app to sign a PDF, now it's part of Markup in Mail; simply click the new "add signature" icon in the pop-up menu and you’ll be able to sign your document, either by using the trackpad or scanning your Herbie Hancock with the camera.

#14. Pick up Where You Left off with Handoff Apple has integrated iOS and OS X like "Bam!", and nowhere is that more evident than in the Handoff feature. If you're working on something in a supported app on your iPad or iPhone, you'll see an icon appear on the left of the Finder; click on it and your work will instantly be beamed to your Mac, letting you pick up right where you left off. And when you're done, you can send it right back.