News

Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pro Units

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Heads up! If you’re using an older 15-inch MacBook Pro—the version with lots of ports that predates the current Thunderbolt 3 models—Apple has started a recall program to replace batteries that could explode and catch on fire. (We’re not kidding.) The affected MacBook Pro models were sold primarily between September 2015 and February 2017. To find out if your 15-inch MacBook Pro is affected, enter its serial number into Apple’s recall page. If it is included in the recall, shut it down and stop using it immediately! Contact Apple for a free battery replacement, and if you need any assistance, don’t hesitate to get in touch with us.

(Image courtesy of Apple)

Coming Soon - New Apple Product in 2019

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At Apple’s Worldwide Developer Conference on June 3rd, the company unveiled the next versions of all its operating systems—macOS 10.15 Catalina, iOS 13 (and a new iPadOS), watchOS 6, and tvOS 13–along with the much-anticipated new Mac Pro and Pro Display XDR.

Nothing that was announced will ship until later this year—probably September—but we wanted to give you a quick overview of what’s coming down the pike.

macOS 10.15 Catalina

With macOS 10.15, which Apple is calling “Catalina,” the company is working to bring macOS and iOS ever closer while preserving what makes the Mac special.

For instance, Catalina replaces the increasingly overloaded iTunes with three new apps that mimic those in iOS: Music, Apple Podcasts, and Apple TV. Reminders, Notes, and Photos also see significant enhancements that are mirrored on the iOS side, and a new Find My app on both platforms combines the capabilities of Find My iPhone and Find My Friends. Apple is even bringing Screen Time from iOS to the Mac to help you track and control your usage—and that of your kids—across all your Apple devices.

 
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Some of these apps exist on the Mac thanks to Project Catalyst, an Apple technology that makes it easy for developers to convert iOS apps to the Mac. Apple used Catalyst internally last year to bring Home, News, Stocks, and Voice Memos to macOS 10.14 Mojave. This year, Apple is letting third-party developers use Catalyst, so once Catalina ships, we’ll see a flowering of new Mac apps coming over from iOS.

Another new technology, Sidecar, lets you use an iPad as a second screen for a Mac, either wired or wirelessly. Sidecar even enables you to use the iPad and Apple Pencil as a graphics tablet with apps that support such an input method. Two other new features will let you use a Sidecar-connected iPad to mark up any PDF or insert a sketch into a Mac document.

 
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Catalina promises many more features, including some that will increase macOS security and others that will make the Mac much easier to use for people with disabilities. For instance, the new Voice Control capability lets you run a Mac (or an iOS device) entirely with your voice—it’s amazing.

If you’re running Mojave now, you’ll be able to run Catalina too since the system requirements remain the same.

iOS 13

With iOS 13, Apple appears to be focusing once again on performance and refinements. The company claimed we’ll see faster Face ID recognition, smaller app downloads and updates, and quicker app launches.

The most apparent new feature will be Dark Mode, which Apple is bringing over from Mojave. It displays light text on a dark background, which can be welcome when using an iOS device in a dark room without bothering others. It also may increase battery life on OLED-based iPhones like the iPhone X, XS, and XS Max. But keep in mind that research shows the human eye and brain prefer dark text on light backgrounds, so you may read more slowly and with less recall in Dark Mode.

Along with the apps mentioned previously that also improve in iOS, Apple said it has rebuilt Maps and its underlying database from the ground up, so you’ll see far more detailed maps, and you can zoom in for a street-level photographic view called Look Around.

 
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Camera and Photos received attention as well, giving you faster access to effects and letting you apply effects to videos as well. You can even crop and rotate videos taken in the wrong orientation—finally!

Other improvements include a new Sign In with Apple option for signing in to apps using your Apple ID, full text formatting in Mail, shared folders in Notes, SMB sharing in Files, iCloud Drive folder sharing, and support for USB thumb drives.

In terms of system requirements, iOS 13 drops support for some older devices, leaving the iPhone 6s, 6s Plus, and SE as the oldest iPhones supported, along with just the newest iPod touch.

iPadOS

Joining Apple’s other operating systems this year is iPadOS, a superset of iOS 13 that provides additional iPad-only features. In some ways, it’s nothing new, since the iPad has always had unique features, but it shows how Apple wants to differentiate the iPad from the iPhone.

In iPadOS, the Home screen holds more icons in a tighter grid, and you can pin the Today View widgets on the side of the screen. Safari will be able to support complex Web apps like Google Docs, Squarespace, and WordPress, and it gains a download manager that lets you download files into the Files app.

 
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Apple enhanced iPad multitasking so you can switch between apps in a Slide Over view, open multiple windows from the same app in Split View, and use App Exposé to navigate among your app combinations. Plus, text editing improves significantly, with direct access to the cursor and easier text selection, as well as new three-finger gestures for cut, copy, paste, and undo. The iPad even gets full-featured font management, and you’ll be able to buy fonts from the App Store.

iPadOS won’t work on many older iPad models, though it is compatible with all iPad Pro models, the fifth- and sixth-generation iPad, the iPad mini 4 and fifth-generation iPad mini, and the iPad Air 2 and third-generation iPad Air.

watchOS 6

With watchOS 6, Apple is working hard on health and fitness capabilities for the Apple Watch. The company has added a Noise app that can warn you when sounds approach dangerous levels and a Cycle Tracking app that helps women monitor their periods and predict windows of optimal fertility. And, the Activity app has picked up trending features so you can see how you’re doing across time in a number of health metrics.

 
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Apple has also untethered the Apple Watch from the iPhone to an extent, allowing developers to create standalone watch apps that don’t require a companion iPhone app and opening an App Store for such apps that you can browse and search from your wrist.

Other new watchOS 6 apps include Audiobooks, Calculator, and Voice Memos. Plus, once you upgrade to watchOS 6, you’ll be able to choose from more faces and additional complications.

As with watchOS 5, watchOS 6 will work on all Apple Watch models other than the original unit, but not all features are available on all models.

tvOS 13

The big news for tvOS 13 is that it finally gets multi-user support, so everyone in a household will be able to have their own personalized experience. (Speaking of which, the HomePod will also support multiple users with iOS 13.)

Apple has redesigned the tvOS Home screen to show previews, added a slide-in Control Center like in iOS and watchOS, and updated the Music app to show lyrics in sync with the currently playing song. The screensaver also goes under the ocean so your cat can be entertained by all the fish.

 
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Finally, in a move that will significantly enhance the forthcoming Apple Arcade game subscription service, both tvOS and iOS will support the Xbox One S and PlayStation DualShock 4 game controllers.

Mac Pro and Pro Display XDR

Although the Worldwide Developer Conference is mostly about Apple’s operating systems, the company took advantage of the keynote to show off the completely redesigned Mac Pro and its companion screen, the Pro Display XDR. The technical specs of both are astonishing—Apple has done what looks like a fabulous job of designing the most modular, flexible, and powerful Mac ever, combined with a display that competes against reference monitors costing tens of thousands of dollars.

 
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The Mac Pro will rely on Intel Xeon W processors with 8 to 28 cores, and you’ll be able to configure it with up to 1.5 TB (that’s terabytes!) of RAM. It has eight PCI Express expansion slots, into which you can install MPX modules that contain up to four AMD Radeon Pro graphics cards for massive number crunching performance. Another slot can hold Apple’s new Afterburner accelerator card for ProRes and ProRes RAW video acceleration, and a half-length slot contains Apple’s I/O card with two USB-3 ports, two Thunderbolt 3 ports, and to 10 Gb Ethernet ports; there are two more Thunderbolt 3 ports on the top of the case. Storage starts at 256 GB of SSD and goes up to 4 TB.

All this fits into a stainless steel frame with an aluminum case that lifts off to provide access to all sides of the Mac Pro. It has a massive 1.4-kilowatt power supply and relies on three fans and a blower to keep the unit cool. It even has handles on the top and optional wheels in case you need to move it around regularly.

 
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Accompanying the Mac Pro will be Apple’s first monitor in years, the Pro Display XDR. It’s a 32-inch 6K screen that supports P3 wide and 10-bit color that can display more than 1 billion colors accurately. It’s also incredibly bright and can sustain 1000 nits of full-screen brightness or peak at up to 1600 nits.

 
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If your eyes glazed over reading those specs, this new hardware isn’t for you. Apple is aiming it at high-end professionals, the sort of people who happily spend many thousands of dollars on new hardware to enable faster video editing, data processing, or other performance-intensive tasks. The base-level Mac Pro will start at $6000, and the Pro Display adds another $5000. Even the Pro Stand (which provides tilt and height adjustment, plus rotates to portrait orientation) for the Pro Display costs $1000, so a tricked-out Mac Pro setup could easily exceed $20,000. So no, this is not a Mac for “the rest of us,” but it’s great to see Apple ensuring that the most demanding Mac users can stay on the platform.

(All images courtesy of Apple)

Apple's Not Done! iMacs & AirPods Get Updated

The New iMac

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The iMac has long been the core of Apple’s desktop lineup, but it hasn’t received any updates since June 2017. Now, however, Apple has quietly updated the 21.5-inch iMac with Retina 4K display and the 27-inch iMac with 5K Retina display while keeping prices the same. The bargain-basement non-Retina 21.5-inch iMac remains for sale, but received no changes.

 
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These updates are targeted at improving performance, so you won’t see any changes to the case, screen, or even networking capabilities. But if faster CPUs, GPUs, and memory are what you want, now’s a good time to buy.

The new 21.5-inch iMac boasts speedier 8th-generation Intel quad-core processors and an optional 6-core processor at the top of the line that deliver up to 60% faster performance than previous models. For even greater speed boosts—Apple claims up to 2.4 times faster performance—look to the 27-inch iMac, which now offers 9th-generation 6-core Intel Core i5 processors running at 3.0, 3.1, or 3.7 GHz. If that’s not enough, you can choose an 8-core 3.6 GHz Intel Core i9 processor for the best performance short of an iMac Pro.

Modern computers rely heavily on graphics processors for both silky smooth screen drawing and computationally intensive tasks. By default, both new iMac models have updated versions the previous Radeon Pro graphics chips, but anyone who needs more power can instead choose a blazingly fast Radeon Pro Vega. For the 21.5-inch model, Apple says the Radeon Pro Vega is up to 80% faster; for the 27-inch iMac, it’s up to 50% faster.

Note that both iMacs now use 2666 MHz RAM instead of the previous 2400 MHz RAM. It probably won’t make much of a performance difference, but it’s worth keeping the speed in mind if you’re buying RAM separately from the iMac.

For those ordering an iMac from the online Apple store, if the options you want are in the top-level configuration, start there rather than in the next configuration down. It’s possible to configure two Macs to have the same options for the same price but get a better Radeon Pro graphics processor if you start from the top-level configuration.

For storage, we generally recommend SSDs over Fusion Drives—add external storage if you need more space. Whatever you do, don’t buy an iMac with an internal hard drive because it will destroy the performance.

For those looking for the ultimate power in an iMac Pro, Apple also quietly added options for 256 GB of RAM (for a whopping $5200) and a Radeon Pro Vega 64X GPU ($700) while simultaneously dropping the prices on some other RAM and storage options.


Wireless Charging AirPods?? Oh My!

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If you use Apple’s AirPods, you’re probably a fan. But if you haven’t tried them, you may not realize what you’re missing. They pair quickly and reliably with all your Apple devices, provide excellent audio quality, and sit comfortably in most people’s ears (more so than the wired EarPods). The AirPods are Apple’s most popular accessory—the company sold 35 million in 2018.

Apple has now unveiled the second-generation AirPods, the first hardware update since their initial release in December 2016. A new Apple-designed H1 chip designed for headphones provides faster connections, more talk time (up to 3 hours), and the convenience invoking Siri with “Hey Siri.” (With the first-generation AirPods, you can configure a double-tap to bring up Siri—when the AirPods are active, look in Settings > Bluetooth > AirPods.)

 
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The new AirPods still cost $159 with a standard Lightning-based charging case, but Apple has also introduced the Wireless Charging Case, which is bundled with the new AirPods for $199 or available separately for both the first- and second-generation AirPods for $79. The Wireless Charging Case works with any Qi-compatible charging mat. It features a tiny LED indicator light on the front of the case to show the case’s charge status, and if you buy from Apple online, you can now get 19 characters of personalized engraving on the front of the case.

Time to Say Goodbye to Old Apps in iOS 11

Now that Apple has released a public beta of iOS 11, we have confirmation that Apple is kicking some old apps off the back of the train. If you’ve been using an iPhone or iPad for more than a few years, it’s possible that some of your apps won’t even launch in iOS 11. Here’s what’s going to happen, and what you can do about it.

Through the iPhone 5, fourth-generation iPad, original iPad mini, and fifth-generation iPod touch, Apple used 32-bit processors. However, in 2013, Apple instead began putting 64-bit chips in all new iOS devices. The company encouraged developers to make their apps run in 64-bit mode but kept iOS 7 compatible with older 32-bit apps. Starting in 2015, Apple required apps to run in 64-bit mode to receive App Store approval. And iOS 10 initially warned that 32-bit apps might slow down your device and later said that 32-bit apps would need to be updated.

 
 

First off, don’t worry about what 32-bit and 64-bit mean—all you need to know is that 32-bit apps are old and won’t run in iOS 11, and that 64-bit apps will continue to work as they always have.

How do you know which of your apps are 32-bit? For apps that you use regularly, you’ve probably seen one of those warnings. But other apps you may open only occasionally—how can you figure out which of those are destined for the chopping block?

In iOS 10.3, Apple added a feature to call out these apps. Navigate to Settings > General > About > Applications to see a list of 32-bit apps that don’t have direct updates available (if Applications isn’t tappable, either you still need to upgrade your device to iOS 10.3 or your device doesn’t contain any 32-bit apps). Tap an app in the list to load it in the App Store, where you may be able to find more info or a support link for the developer. Unfortunately, many old apps aren’t in the App Store anymore.

 
 

Now that you know which of your apps won’t survive the transition to iOS 11, what should you do? You have a few options:

  • Delete the app. If you haven’t used an app in years, or don’t remember what it does, there’s no reason to keep it around. To get rid of it, back on the Home screen, press and hold on any app icon until all the icons start to wiggle, and then tap the X badge on the icon you want to delete. Press the Home button to stop the wiggling.
  • Look for an update that’s a new app. Because Apple doesn’t let developers charge for updates, many developers have been forced to make their updates into new apps so they can afford future development. To see if this has happened, search in the App Store for the app and see if a new version appears. Or look for information on the company’s website.
  • Look for an alternative app. Few iOS apps are truly unique, so you may be able to find an alternative that does basically the same thing.
  • Don’t upgrade to iOS 11. Or, at least, don’t upgrade right away. In general, you should stay up to date with new versions of iOS to ensure that you’re protected from security vulnerabilities that Apple has discovered and patched. But there’s no harm in delaying an upgrade for a little while as you wait for an app to be updated or look for an alternative.
  • Stick with an older device. If you have an extra iOS device that can’t run iOS 11 anyway, keep the app on that device. This approach may not work for an app you need on your primary iPhone, for instance, but it would for an old game that you could play on an elderly iPad 2.

Take a few minutes now so you won’t be surprised if one or more of your favorite apps can’t make the transition to iOS 11 when it ships in a few months!

WWDC Part 4: New iPad Pros

Although these days Apple is putting more emphasis on the Mac, particularly for professional use, the company certainly isn’t ignoring pro iPad users. If you’ve been holding off on an iPad Pro purchase, there’s no reason to wait any longer. Apple introduced a new 10.5-inch iPad Pro that’s just a hair taller and wider than the 9.7-inch iPad Pro it replaces, despite having a larger screen that’s 20% larger. The company also enhanced the 12.9-inch iPad Pro with a variety of new hardware capabilities.

All motion on the screens of both iPad Pros will be smoother and more responsive, thanks to a previously unheard of 120 Hz refresh rate. It will make drawing with the Apple Pencil even more fluid. The screens are also brighter, can display more colors, and have low reflectivity. Both models get new cameras that match those in the iPhone 7: a 12-megapixel rear-facing camera with optical image stabilization and True Tone flash, plus a 7-megapixel FaceTime HD camera on the front.

Since professionals care about performance, the new iPad Pros rely on Apple’s new processor, the A10X Fusion chip. Apple claims that the A10X is 30% faster than the A9X used by the previous generation of iPad Pros, and it also delivers 40% faster graphics rendering.

You can buy an iPad Pro with 64 GB, 256 GB, or 512 GB of storage, significantly more than last year’s models. The 64 GB 10.5-inch iPad Pro with Wi-Fi costs $649; jumping to 256 GB increases the price to $749, and going to 512 GB raises it to $949. For the 12.9-inch iPad Pro, a 64 GB configuration starts at $799, with 256 GB at $899 and 512 GB at $1099. Add $130 to any configuration to get cellular connectivity as well.

Although the iPad Pros are available starting this month, you can look forward to them becoming significantly more useful when Apple releases iOS 11 in the fall. That’s because iOS 11 promises to bring a number of iPad-specific features, including:

  • A customizable Dock that holds more than six apps
  • A new App Switcher that includes split-screen app combinations
  • A new Files app for managing documents
  • Drag-and-drop capability for moving data between apps
  • Instant Notes, which opens the Notes app with an Apple Pencil tap on the Lock screen
  • Inline drawing with the Apple Pencil in Notes and Mail
  • Handwritten text recognition so you can search what you write

WWDC Part 3: iMacs and Notebooks

For those who have been waiting patiently to buy a new iMac or Mac notebook, now’s the time. Apple refreshed the entire iMac line with Intel’s latest processors, faster storage, higher performance graphics, and brighter, more colorful screens. They all provide a pair of Thunderbolt 3 ports for driving external displays and connecting to speedy external storage.

The most-improved award goes to the 21.5-inch iMac with 4K Retina display, which should see the most performance gains from faster CPUs and high-performance Radeon Pro graphics processors. Plus, that model can now take up to 32 GB of RAM, up from 16 GB — it’s far more compelling than before, if you don’t need the larger screen and better performance of the 27-inch model.

You can buy a 21.5-inch non-Retina iMac starting at $1099, a 21.5-inch iMac with 4K Retina display starting at $1299, and a 27-inch iMac with 5K Retina display starting at $1799.

Looking for more performance than even a tricked-out 27-inch Retina iMac can provide?. Wait for December, when Apple promises to release the new iMac Pro. It’s a workstation-class machine that retains the form factor of the 27-inch Retina iMac but swaps the brushed aluminum look for a space gray finish. It will be the fastest Mac ever, thanks to 8-core, 10-core, or 18-core Intel Xeon CPUs. Other performance enhancements include a next-generation Radeon Pro Vega graphics chip, up to 128 GB of RAM, a 1 TB SSD upgradeable to 4 TB, four Thunderbolt 3 ports, and 10 Gbps Ethernet. It won’t come cheap, with prices starting at $4999 and rising quickly with build-to-order options.

On the portable front, Apple’s top-of-the-line MacBook Pro notebooks should run a bit more quickly thanks to the addition of Intel’s latest processors running at slightly higher clock speeds. These models also get new graphics processors that improve rendering performance. The 13-inch MacBook Pro still starts at $1299 or $1799 for a model with a Touch Bar and beefier specs. The 15-inch MacBook Pro with Touch Bar starts at $2399.

For those who value portability over all else, the MacBook has become more attractive due to improvements that address its previously underwhelming performance. Along with sprightlier CPUs, it has a new SSD that Apple claims is up to 50% faster, and you can now buy it with 16 GB of RAM, up from the previous limit of 8 GB. It’s still a bit pricey for its performance, with two models priced starting at $1299 and $1599.

If you don’t have much to spend, consider the $999 13-inch MacBook Air. Apple gave it a minor speed bump, replacing the stock 1.6 GHz Intel Core i5 processor with a 1.8 GHz version. It remains upgradeable to an Intel Core i7 running at 2.2 GHz.

By the way, if you’ve been jonesing for a full-size wireless keyboard, you’ll be pleased to learn that Apple also just released the new wireless Magic Keyboard with Numeric Keypad. It’s $129.

WWDC Part 2: iOS 11

At WWDC, Apple gave us a peek at iOS 11, due as a free update this fall (which likely means September). Although it offers numerous changes, iOS 11 won’t seem like a huge revision, since most of the changes are refinements rather than new apps or wholesale rewrites.

Perhaps the most noticeable change is Control Center, the panel that appears when you drag up from the bottom of the Lock screen or Home screen. Apple has redesigned it so that the audio and HomeKit controls fit on one screen, even on the iPhone. In iOS 10, you may have to scroll sideways to see all the controls, which is awkward. The new design also takes advantage of 3D Touch to let you do more than toggle settings on and off.

We’re looking forward to the new Messages, which takes advantage of iCloud to sync messages (including deletions!) between your devices. What’s most important about this is that older messages will be stored only in iCloud so they won’t occupy precious storage space on your device.

Siri will receive new voices that sound more natural, and it will also sync what it knows about you between devices to personalize responses better. Siri is also getting smarter, or at least more observant. Thanks to a technology called Siri Intelligence, Siri will better understand your interests and the context in which you’re speaking. So, if you search for information about Paris, the News app may start recommending articles about France, and if you type “bor” in an app, the iOS keyboard may suggest “Bordeaux” as an auto-completion.

Apple will introduce new formats to the Camera app in iOS 11, which should result in photos and videos that take up much less space. iPhone 7 Plus users will also appreciate improvements in the two-camera Portrait mode. If you like Live Photos, don’t miss new features in Photos for trimming and editing the underlying movies — you can even apply looping and reversing effects.

Although Maps may always be playing catch-up with more established mapping companies, we’re still pleased to see Apple adding features like indoor maps of malls and airports in major cities. It will also inform you of speed limits and offer lane guidance on large roads.

If splitting a restaurant bill is awkward, you’ll be able to use Apple Pay in iOS 11 to send money directly to another person. It goes into an Apple Cash Card found in the Wallet app, and money stored there can be transferred to a bank account or used to pay for Apple Pay purchases.

Last, but certainly least, is a potentially life-saving feature: Do No Disturb While Driving. When enabled, it will detect that you’re riding in a car and shut off all notifications to your iPhone. You’ll be able to set an auto-reply text message in case anyone messages you, which the sender can break through by stating that the message is urgent. You can also turn off Do Not Disturb While Driving if you’re a passenger.

iOS 11 requires a 64-bit device, which means that it won’t be available to the iPhone 5, iPhone 5c, and fourth-generation iPad, but it will run on all other iOS devices Apple has released since 2013.

WWDC Part 1: HomePod

 
 

Whew! Did you catch Apple's stream yesterday? It was packed full of new announcements, some of which sound INCREDIBLE! We can't wait to see this stuff roll out; it'll be hard to wait. So much was released, we want to just include a little at a time- it's hard to find the time to read a wordy article. 

HomePod

The much-rumored HomePod is Apple’s answer to the popular Amazon Echo and Google Home smart speakers. In classic Apple fashion, however, the wireless HomePod speaker is focused first on delivering amazing audio quality that competes with the top Wi-Fi speakers available on the market. Setup will be as simple as setting up AirPods; just hold your iPhone next to a HomePod to configure it.

Physically, the HomePod is a 7-inch high cylinder covered in a 3-D acoustic mesh and available in black or white. Inside, it features a 4-inch Apple-designed woofer for deep, clean bass, and an array of seven beam-forming tweeters that provides pure high-frequency acoustics.

The smarts in Apple’s smart speaker come from Apple’s A8 chip, which powered the iPhone 6. Thanks to the A8 chip and a six-microphone array, the HomePod can optimize its audio quality for its position in a room. If you put a pair of HomePods in the same room, they detect each other automatically and balance the audio to deliver an immersive listening experience.

Those microphones also let you control the HomePod via Siri. It’s designed to work with an Apple Music subscription, and Siri will be able to respond to many more music-related queries and commands. You can also ask Siri for weather forecasts, sports scores, traffic reports, stock prices, and even unit conversions. Thanks to the HomePod’s integration with the Apple ecosystem, you’ll also be able to send messages, make reminders, set alarms and timers, and control HomeKit devices. 

 
 

Because it’s Apple, protecting your privacy is paramount, so the HomePod sends nothing to Apple until you say “Hey Siri,” and even then, what you say is both anonymized and encrypted.

When it ships in December for $349, the HomePod will be more expensive than the Amazon Echo or Google Home, neither of which have particularly good sound, but cheaper than many high-quality wireless speakers. We’re looking forward to listening to our music and podcasts on the HomePod, and to seeing how successfully Siri responds to us.

Apple Tweaks iPad and iPhone Product Lines

Apple often adjusts its iPad and iPhone lineup in March, and this year’s changes make the selection more attractive and affordable while adding a new way to support the (RED) international charity. Let’s take a closer look at what Apple has done and what it means for you.

New iPad replaces iPad Air 2

The most significant of Apple’s changes is the replacement of the iPad Air 2 with a new 9.7-inch iPad model called simply “iPad.” This latest iPad is extremely similar to the iPad Air 2, and although most of the changes are for the better, Apple cut a few features so as to reduce the price to the lowest ever for a 9.7-inch iPad.

Physically, the new iPad is almost identical to the iPad Air 2, apart from being 1.4 mm thicker, which might cause problems for some current cases. More interesting is that Apple swapped the iPad Air 2’s A8X processor for the faster A9 chip, which should improve performance. The cameras remain mostly the same too, though photos taken with the rear-facing camera should be somewhat better, thanks to two improvements over the iPad Air 2’s camera: auto image stabilization to help avoid blurry images and a hybrid infrared filter to improve color accuracy and sharpness.

On the downside, the new iPad lacks the iPad Air 2’s laminated display and anti-reflective coating, which combined to increase screen clarity, particularly in bright light. You’d have to compare the new iPad against the more expensive iPad mini 4 or the much more expensive 9.7-inch iPad Pro to see if the screen change is a major problem for you.

The big win with the new iPad is price, which has dropped $70: it’s now only $329 for the Wi-Fi–only 32 GB model or $429 for 128 GB. The cellular models cost $459 for 32 GB and $559 for 128 GB. It’s now the least expensive iPad and what Apple expects most new buyers to purchase. It’s available starting March 24th.

Apple reduces iPad mini 4 price, drops iPad mini 2

The new iPad takes over the entry-level iPad spot from the iPad mini because Apple simultaneously dropped both the iPad mini 2, which had been priced at $269, and the 32 GB model of the iPad mini 4, which previously sold for $399. That leaves just the 128 GB iPad mini 4, and Apple slashed $100 off its price to bring it down to $399. Despite the price drop, unless you especially want the iPad mini’s smaller size or better screen, it’s probably worth $30 to move up to the new 128 GB iPad.

Paint the town (RED) with new iPhone 7 models

For more than 10 years, Apple has partnered with the (RED) international charity to raise money for the Global Fund to combat AIDS, tuberculosis, and malaria. By offering products in the licensed PRODUCT(RED) color and donating a portion of the proceeds, Apple has raised over $130 million for (RED), making it the charity’s largest corporate donor.

On March 24th, Apple will start selling the iPhone 7 and iPhone 7 Plus PRODUCT(RED) Special Edition models in 128 GB and 256 GB capacities. They’re functionally identical to the existing iPhone 7 and 7 Plus models and are priced the same too, but they come in what Apple calls “a vibrant red aluminum finish.” It’s a strong color that’s a far cry from Apple’s almost pastel rose gold color choice.

And if you’d like a PRODUCT(RED) iPhone, but have a perfectly serviceable iPhone that you don’t want to replace, Apple now offers silicone and leather cases in the (RED) color—they’re not quite as snazzy as the red aluminum finish, but they’re similarly bright.

iPhone SE now holds twice as much

Last, but far from least, Apple has doubled the storage tiers for the 4-inch iPhone SE, so you can now purchase a 32 GB model for $399 or a 128 GB model for $499. This minor change is welcome for two types of iPhone users.

First, if you’re looking for the least expensive iPhone, the 32 GB iPhone SE at $399 is $150 cheaper than the 32 GB iPhone 6s at $549. And second, some people with smaller hands or pockets don’t like the extra bulk of even the 4.7-inch iPhone 6s/7, much less the 5.5-inch iPhone 6s/7 Plus. For them, the svelte iPhone SE is a perfect size, and it’s helpful that buying it no longer requires living with only 16 GB or 64 GB of storage.

If you have questions about which of these products is right for your needs, give us a call or stop on by!

New MacBook Pros Sport Dynamic Touch Bar

With the release of the new 13-inch and 15-inch MacBook Pros, Apple has rewarded those who have been waiting patiently for new models. They’re smaller, lighter, and faster than the previous MacBook Pros, but what really sets them apart is the new Touch Bar. What’s a Touch Bar, you ask?

It’s a thin, touch-sensitive screen above the keyboard, where the function keys used to be. The Touch Bar displays buttons, sliders, and other tools that change not only with what app you’re using, but also based on what you’re doing in that app. If you’re accustomed to using the function keys, you’ll be relieved to know that pressing the physical Fn key on the keyboard displays F1 through F12 on the Touch Bar. Most of the time, though, you’ll want to let apps customize the Touch Bar for you.

In Photos, for instance, the Touch Bar lets you scrub through your photo collection, mark photos you love, and edit photos. Once you select a photo for editing, the Touch Bar changes to provide editing tools, such as exposure and color sliders and rotation controls. In a video editing app like Final Cut Pro X, the Touch Bar can provide a timeline scrubber along with trimming tools. Plus, you’ll be able to customize the Touch Bar however you like in different apps.

Integrated into the right edge of the Touch Bar is a Touch ID sensor, just like on an iPhone or iPad. Touch it with one finger to log in to the MacBook Pro, or with another to switch to a second account via fast user switching. Other people can use it to log in to their accounts too. The Touch ID sensor also communicates with a new Apple T1 chip in the MacBook Pro to store Apple Pay information for use in Safari when buying stuff on Web sites.

The new MacBook Pro models sport an industrial design that takes cues from the 12-inch MacBook to reduce size and weight. In fact, the new 13-inch MacBook Pro is now thinner, narrower, and less deep than the 13-inch MacBook Air and less than an ounce heavier at just over 3 pounds. The new 15-inch model weighs in at 4 pounds.

Those size and weight savings don’t come at the cost of reduced performance or battery life. Battery life is the same as the previous models at up to 10 hours, and performance is notably better, thanks to faster processors, improved graphics chips, and speedier solid-state storage. Speaking of storage, the new Macs generally start at 256 GB, with 512 GB or 1 TB SSD upgrades, and you can opt for 2 TB in the top-of-the-line 15-inch model. 8 GB of RAM is standard, but you can bump that to 16 GB.

You’ll notice that the Force Touch trackpad looks huge. That’s because it’s twice the size of the trackpad in the previous MacBook Pro models, making it easier to move around and use multi-touch gestures.

Both models feature improved screens. The resolutions remain the same as before—2560 by 1600 pixels for the 13-inch model and 2880 by 1800 for the 15-inch—but Apple says the displays are 67 percent brighter, have a 67 percent higher contrast ratio, and show 25 percent more colors, a boon to graphics professionals.

For charging and expansion, Apple learned a lesson from the 12-inch MacBook, which has only a single USB-C port. These new machines feature four Thunderbolt 3 ports, two on each side, and you can use any port for charging, driving an external display (via an adapter for HDMI or VGA), or connecting to storage or other devices. Thunderbolt 3 uses the same physical connector as USB-C and supports older USB devices too. It boasts so much bandwidth—40 Gbps—that it can even drive two additional 5K displays or four 4K displays simultaneously!

Everything else is roughly as you might expect: 802.11ac Wi-Fi for connectivity, Bluetooth 4.2, a more responsive backlit keyboard, 3.5mm headphone jack, louder stereo speakers with greater dynamic range, three built-in microphones, and a 720p FaceTime HD camera.

Prices start at $1799 for the 13-inch model and $2399 for the 15-inch model, and you have a choice of silver or space gray colors. For those who are looking to save some money, Apple also introduced a cheaper version of the new 13-inch MacBook Pro that lacks the Touch Bar, has only two Thunderbolt ports, and uses a slower processor. The previous MacBook Pro models remain available, as do the 13-inch MacBook Air and 12-inch MacBook, so if you’re having trouble figuring out which of Apple’s laptops makes the most sense for your needs and budget, come talk to us!

External HDD Sale until 12/24

External-HD
External-HD

Why do you need an external HD?  

To save all of your photos, music, movies, and important documents. Backing up to iCloud will not protect your entire computer, but an external hard drive with TimeMachine (software that is part of your computer) will back everything up.  If you spill liquid on your computer, you might lose everything. If your computer gets stolen you will lose everything. And sometimes, hard drives just fail and you lose everything.  Having a backup to an external hard drive will give you comfort in knowing that everything is always there.

Take advantage of our sale this season and save 10% on all external hard drives.

JuiceBoxx on sale until 12/24/15

JuiceBoxx
JuiceBoxx

The Juiceboxx charger case keeps your cable from going bad at the base.  Perhaps you or someone you know has a bad charging cable at the base of it. Guess what? If your computer is out of warranty, your charging cable probably is too.  Protect it against over tightening it with a Juiceboxx charger case.  On sale now through December 24. 2015. 

Introducing ME.Complete core protection plan

You love your Mac.  When you first open up that box, and touch your new Mac, you think to yourself, “I’m going to take such good care of you”. It’s exciting!  You’ve taken all the precautions needed, you’ve even added the recommended AppleCare. Each morning you sit in front of your Mac with your coffee next to it, but not so close that you might bump into it and spill coffee on your new precious Mac.  But then your idiot roommate, wonderful spouse, or first-born child bumps into your coffee and OOPS!

At MacExperience we recommend AppleCare with every new Mac. It extends your one-year hardware warranty to three years, and you get access to Apple’s technical phone support. While AppleCare covers manufacturer’s defects and hardware issues, it does not cover accidental damage.

That’s why we’re introducing ME.Complete for only $99

CompleteBlogBanner
CompleteBlogBanner

Accidental damages can be expensive. Depending on the model and the amount of damage you may spend $300 - $900+ on a repair.  Liquid damage can be even more devastating, costing you an arm and a leg. Even with AppleCare, accidental damage like drops and liquid spills are not covered.

With ME.Complete, all you pay is a $250 service fee in the case that your Mac breaks as a result of accidental damage. Our Apple Authorized Service Center will get your computer up and running as quickly as possible.

With ME.Complete, your Mac is completely covered and protected. AppleCare will make sure you get free repairs for any hardware issues and ME.Complete covers you in case of accidental damage. ME.Complete also includes a $75 credit towards replacing a consumed battery, ensuring your computer will always be up and running 100%.

A break down of your coverage options

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Comparison-Chart

One last thing to remember

ME.Complete is a great way to keep you covered when __________  happens, but your data on your computer is not covered. What are you doing to save your data in the case of a hard drive failure? It's wise to have a back up, and every Mac includes a program called Time Machine that backs your Mac to an external hard drive.  All you need is an external hard drive or Time Capsule to get going.

iOS 8.4 adds Apple Music

Today, Apple is launching iOS 8.4 for iPhone and iPad devices. Here’s a quick rundown of what’s new in the software: Apple Music: The team in Cupertino is reimagining how artists and fans interact with Apple Music. Artists can get their music in the hands of their devotees and new listeners alike much faster. The faithful followers can share their creative uses for the music with artists. With a free three month trial, it’s worth looking into. Read this from iMore to see if it’s worth the long-term investment.

 

iOS 8.4, but how do you upgrade? Apple has trimmed the necessary amount of storage needed on the device to upgrade, but you still might run into issues. Here’s our advice:

1-  BACK IT UP, BACK IT UP, BACK IT UP! Cause your daddy taught you good. Seriously, though, this is one of the most important things to do. If you don’t back it up and your data gets nuked, it’s gone.

2- Use iTunes: Even if your phone has ample storage, we recommend using iTunes on your desktop or laptop to run the update. You can bet the software servers will be inundated with the billion iPhones around the world running an update at once. iTunes provides a better line of defense than possible getting a bad download all willy-nilly on your iPhone. Use your charging cable to plug into a USB. Usually, iTunes will do the rest to detect your device. If it doesn’t, your local Apple Specialist (like MacExperience) can help you troubleshoot the issue.

3- Be patient: Like I said before, the servers will be loaded with requests to download the software. We’ve seen previous releases take upwards of an hour to come down. You’re fighting for bandwidth with THE. WHOLE. WORLD. Use this time to take a short device detox. Have a cup of tea, pick up a book, talk to a friend, coworker, or friendly MacExperience employee in person. It’s good for your soul.

As always, if you have issues with updating your iOS device, MacExperience provides expert services to help you minimize your downtime. Come visit our Castleton or Bloomington stores!

Apple Announces OS X El Capitan

Apple is adding new gestures to the Mac that lets you do things like jiggle you mouse cursor to make it larger. The idea being able to jiggle our mouse to find our cursor, so making it temporarily larger will make it easier to find. I can see myself liking that now that I’m over 40. El Capitan includes improvements for running apps in full screen mode, and also offers a split view for working with two app windows in full screen mode at the same time.

Safari can now “Pin” sites in the toolbar, kind of like little bookmarks, by just dragging them to the left. You can even see what tabs have audio playing in the background and mute them from within Safari.

Spotlight in El Capitan will dig deep into not just the computer but into the web.  You can even type out a though for searching, as an example, “show me pictures from June last year when I was in Indianapolis”  and it finds it!

While there was no exact release date, there will be a free upgrade coming this fall.  No announcement telling us what Macs will support the software.

Spring Forward with New Stuff from Apple

Here is the skinny of what went down at the Apple Live event.

ResearchKit

Now you can do your part to advance medical research from your iPhone.

Apple TV

Price drop from $99 to $69.  It looks like they are trying to be more competitive with the other streaming devices out there.

MacBook

This is an all new machine.  It’s thin, it has retina display, a new keyboard, a new trackpad, and USB-C.  Shipping April 10.

The specs: $1299 / 12 inch Retina display 2304X1440 / 0.14” to 0.52” thin / 2 lbs. / Three colors to choose from, Space Grey, Gold, Silver / 9 hour battery life / 1.1GHz dual-core Intel Core M / 8GB Ram / 256GB SSD / USB-C Charging, USB 3.1, Native DisplayPort 1.2 video output. / 480p FaceTime Camera / Stereo speakers / Dual Microphones / Headphone jack out / ForceTouch trackpad Force sensors detect how much pressure you’re applying to give you new capabilities and haptic feedback.

MacBook Pro 13”

Now with ForceTouch Trackpad, Fifth-gen Intel Core processors, faster flash storage, and longer battery life. No price change.

Apple WatchAppleWatch

Available April 24. It’s like having your phone on your wrist.  AppleCare+ available (price TBD)

Apple Watch Sport - $349 for the 38mm Sport, $399 for the 42mm. Two colors.

Apple Watch Regular Addition - $549 – $1,049 for the 38mm. $599 – $1,099 for the 42mm Two colors.

Apple Watch Edition - Limited Quantities starting at $10,000

My opinion

ResearchKit is great.  Let’s find cures together as long as Apple keeps our medical info secure.  There could be a long list of questions, hopefully Apple has addressed them already.

The AppleTV has always been one of my favorite products. If you don’t own anything Apple, it still works.  If you have an iPhone, iPad, or computer, it becomes even cooler.

The MacBook is very cool.  I like the three color options and how thin it is. It’s like an iPad with a keyboard an no touch screen.  A great computer, but it might be like an appliance.  Get AppleCare and insurance (available at MacExperience) for it.

The AppleWatch.  I wouldn’t have one. To me, it’s like a phone on my wrist, but my phone has to near me to use it.  The spy-like features are pretty cool if you want to look like you work for MI-6.   If you get one PLEASE get AppleCare+ for it.

I Love my Leader

Love is a pretty strong word to use about your leader.  We use the word pretty flippantly any more though. We’re quick to use “love” when are talking about a movie, a book, pizza, a car, a cup of coffee, a beer, or our new smartphone.  But we are slower to say “love” about a person.  I guess that is because we don’t know if the other person loves us back.  We know the frosty mug of beer or a movie is not going to love us back, so who cares if we say we love them? So do I love my Leader.  Some of my leaders I genuinely do love.  I love parents, I love my Pastor and the Elders of my church. Those are some of the easier leaders to confess my love for.  But what about my government leaders, police, teachers, or boss.  I’m happy that I live in the USA and I would defend America to the end.  I’m thankful for police that they are here to serve and protect me.  But for the most part, my government leaders and policemen are at a distance.  It’s hard to love them because I don’t feel loved back.  I know that they are concerned for me, but that is about as far as it goes.

Teachers are in closer contact to me.  They see me regularly, so I interact with them, sometimes on a personal level.  But we rarely discuss personal things.  I don’t know what is going on with their lives nor them about me.

Then there is my boss. This guy knows my kids' names and I know his.  He is genuinely invested in my life.  Yes, he asks me to work, and work hard for the company, for him.  But it’s easy for me to do, not because of the paycheck (although I’m thankful for that as well), but because I want him to succeed.  I’ve been fortunate to have a lot of great bosses in the past.  Don't get me wrong, I’ve had a few jerks as well.  But the attention and concern my boss gives to me and to all that are around him, makes me want to give back.  I see how he wants our customers to succeed without being selfish about his own company growth, and that speaks loud to me as a man, not just an employee.

Do I love my leaders?  Not all of them, but the owner of MacExperience, Joel Read… Let’s just say he knows how I feel.

Security Alert: Backdoor iWorm

Hello Mac Users, MacExperience wants to keep everyone informed and updated on the latest Mac OS Security issues.

Most Mac computer users know malware is less common on Macs than on Windows. Even though Apple provides built in security such as GateKeeper and File Quarantine, Mac users should not take their OS X security for granted

Macs aren’t immune to malware. Recently, there have been many issues of Malware infecting Mac computers like Genieo. Additionally, a new Mac Malware called Mac.Backdoor.iWorm is making rounds infecting Mac computers to be used as Botnets.

Therefore, MacExperience recommends some steps you can take to improve your security on Mac computers. Here are some easy ways you can improve your Mac security.

1. Keep your OS X software updated with the latest patches and OS software updates.

2. Set GateKeeper to only run digitally signed apps from the Mac App Store. This setting is in System preferences under Security and Privacy. 

3. Run anti-virus/anti-malware software on your Macs.

Mac computers have become very popular. As a result, more malicious code is being written to take advantage of unprotected computers.

4. Limit the use of Administrator accounts

Allow only necessary admin accounts to install and modify system settings. Don’t share administrator names and passwords. Log out when you leave your Mac so unauthorized people don’t use your Mac with administrator privileges. Require a password to wake your Mac from sleep or screen saver.

Contact MacExperience

For more information on Mac Security solutions for home or your business. MacExperience offers solutions to protect your personal or business assets.

 

Other recent OS X security news:

Also in the news was the known security issue regarding the Bash exploit. The OS X bash update can be found directly at Apple.com.

http://support.apple.com/kb/DL1769

More on GateKeeper: http://support.apple.com/kb/ht5290

*** UPDATE: Oct. 7th *** Apple has added the new iWorm definitions to detect this malware.

We're So Busy, We're Moving

Map
Map

We're relocating our downtown location to our existing Castleton location, on November 1st.

We're also bringing back someone you might remember from our past. No, it’s not Steve Jobs. We can’t bring back the dead, but we are bringing back a powerhouse of a player. One of the originals: Tom Egan. Boom!

Thank you for your continued support.

On November 1st, downtown customers will be able to find us at:

 6609 E 82 St Indianapolis, IN 46250

Located near Castleton Mall, at the intersection of 82nd and Craig.

Mon—Fri: 9am to 6pm; Sat: 10am to 5pm

(317) 217-1610

The Short List

The short list of the Apple Event yesterday. Those of us that were watching struggled with the video feed., but we pushed through and learned of all the new “killer” products.

Apple announced that they want to control of your wallet with Apple Pay, a contactless payment technology coming this October.

They announced 2 new phones, the iPhone 6 with a 4.7” screen, and iPhone 6 Plus with a 5.5” screen. We have a full comparison of the iPhone line.

iOS 8 will be available on Wednesday, September 17, 2014.

But wait there’s more.  The new wearable, Apple Watch.  With three models available and prices starting at $349.

The 2 hour event was ended with U2 playing the first track from their new full length album,  “Songs Of Innocence”,  released with a free download at iTunes.