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Apple Unveils New iPhone XS, XS Max, and XR, and the Apple Watch Series 4

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Apple has thrown back the curtain on its latest batch of iPhones and a new model of the Apple Watch. The company also announced plans to release iOS 12, watchOS 5, and tvOS 12 on September 17th. macOS 10.14 Mojave will follow a week later on September 24th.

X Appeal: The New iPhone XS, iPhone XS Max, and iPhone XR

Last year’s iPhone X was a massive hit, so Apple has gone further down that road, dropping the Home button and Touch ID and focusing on Face ID in this year’s iPhones. There are three models: the mid-level iPhone XS (pronounced “Ten Ess”), the big iPhone XS Max, and the less-expensive iPhone XR.

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You can pre-order the first two on September 14th, and they’ll ship a week later. Those who want an iPhone XR will have to wait until October 19th to pre-order. Here’s how the pricing shakes out:

  • iPhone XS: 64 GB for $999, 256 GB for $1149, 512 GB for $1349

  • iPhone XS Max: 64 GB for $1099, 256 GB for $1249, 512 GB for $1499

  • iPhone XR: 64 GB for $749, 128 GB for $799, 256 GB for $899

What do you get for your money? All three new iPhones rely on Apple’s new A12 Bionic chip, which promises faster performance and reduced power consumption compared to last year’s A11 Bionic. Along with snappier overall responsiveness, the A12 Bionic enables new computational photography capabilities. Users of these iPhones will enjoy Smart HDR, which combines multiple images behind the scenes to produce better photos, and depth-of-field editing for adjusting the background behind a photo’s primary subject.

Apple also improved the camera hardware, enhancing the dual 12-megapixel rear-facing cameras in the iPhone XS and XS Max with larger, deeper pixels and an improved True Tone flash. The iPhone XR lacks 2x optical zoom because it has only a single rear-facing 12-megapixel camera, but thanks to the A12 Bionic’s processing power, it can still take photos in Portrait mode and do depth-of-field editing. The rear-facing cameras on all three models can capture up to 4K video at 60 frames per second—now with stereo sound. The front-facing camera on each iPhone is a 7-megapixel TrueDepth camera that can also capture 1080p video.

If you carry separate work and personal phones, or if you travel abroad frequently, you’ll appreciate the new dual-SIM capability that lets these iPhones support two phone numbers simultaneously, each with their own plan.

What differentiates these iPhones from one another? One big difference is the screens.

  • iPhone XS: 5.8-inch OLED “Super Retina HD” display with a 2436-by-1125 resolution at 458 ppi

  • iPhone XS Max: 6.5-inch OLED “Super Retina HD” display with a 2688-by-1242 resolution at 458 ppi

  • iPhone XR: 6.1-inch LCD “Liquid Retina” display with a 1792-by-828 resolution at 326 ppi

Apple makes much of the iPhone XR’s LCD display, which is essentially a newer and larger version of the screen in last year’s iPhone 8. It won’t look as good as the OLED screens in the iPhone XS models, but unless you’re watching a lot of video or playing photo-realistic games, you may not notice.

Another difference between these models is size. The iPhone XS is the smallest, clocking in at a few millimeters and grams under the iPhone XR. On the other end of the spectrum, the iPhone XS Max has essentially the same dimensions as the previous iPhone Plus models.

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The other major difference between the iPhone XR and the iPhone XS models is the case material. The iPhone XS models have glass backs and are edged in stainless steel that comes in silver, space gray, and gold. In contrast, the iPhone XR features colorful aluminum casings in red, yellow, white, coral, black, and blue. Both are gorgeous, but if you’re like many people, a protective case will prevent you from appreciating the case material.

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Should you consider upgrading to one of these new models? If your existing iPhone is on life support, absolutely. And, if you want the latest and greatest, the iPhone XS models are the best iPhones ever, particularly for photography. But for those with functional iPhones from the past few years, these new models are less compelling, especially since iOS 12 promises to speed up older devices as far back as the iPhone 5s.

If you decide to buy one, which model you choose probably depends on how much you’re willing to spend since these are Apple’s most expensive iPhones ever. The iPhone XR combines modern technology with a lower price than the other two models, and the decision between the iPhone XS and XS Max comes down to size and cost. Finally, if the prices for the new models are too high, you can still get the iPhone 7 starting at $449 and the iPhone 8 at $599.

Apple Watch Series 4: Bigger Screens and Health Monitoring

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In a first for the Apple Watch line, Apple changed the size and shape of the Apple Watch Series 4, boosting the vertical screen dimensions to 40mm and 44mm, up from 38mm and 42mm, and making the screens a little wider to retain the same proportions. However, the new models are 1.1mm thinner and thus have less total volume. You’ll want to try on the different models before buying to see how they look and feel on your wrist. Happily, the Series 4 can use the same bands as previous models.

Apple claims the new display, which extends into the corners of the screen, is “edge-to-edge,” and while there still is a black border, it’s smaller than before. The overall viewing area is about 30% larger.

To use the extra screen space effectively and show off the power of its new S4 chip, the Series 4 comes with some new faces. The Infograph face can incorporate up to eight complications, the Breathe face moves in time with a deep breath, and Vapor, Fire, Water, and Liquid Metal faces animate behind virtual clock hands.

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More practically, the Apple Watch Series 4 incorporates new and enhanced sensors. Later this year, the electrodes built into the Digital Crown and the back crystal let you record an electrocardiogram and, after 30 seconds, receive a heart rhythm classification that can identify signs of atrial fibrillation. Recordings are stored securely in the Health app, where you can share them with doctors. Even if you don’t use the ECG app manually, the Series 4 analyzes your heart rhythms in the background and alerts you if it detects irregular rhythms or if the heart rate exceeds or falls below a threshold.

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Plus, the Series 4 can now use its accelerometer and gyroscope to detect hard falls. If you fall, the Apple Watch sends you an alert, and if you don’t move for 60 seconds after the notification, it calls emergency services and notifies your emergency contacts of your location.

Other improvements include a speaker that is 50% louder, a relocated microphone to make calls clearer, haptic feedback in the Digital Crown, a back made of sapphire crystal and ceramic for better cellular reception, and Bluetooth 5 for faster data transfer over greater distances.

All this technology comes at a cost, and Apple has raised prices to match. GPS-only models of the Apple Watch Series 4 cost $399, and cellular-capable models are $499 (plus you’ll need to pay an additional $10–$15 for a cell plan). The Apple Watch Series 3 remains available at lower prices: $279 for GPS and $379 for cellular. You can pre-order on September 14th, and the Series 4 will ship on September 21st.

Our take is that the new health-monitoring features of the Apple Watch Series 4 are compelling for anyone who is concerned about falls or heart monitoring. But the increased prices may steer those who are mostly interested in fitness features and iPhone notifications to the cheaper Series 3.

Apple Intros iPhone 8, iPhone X, Apple Watch Series 3, & Apple TV 4K

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At its highly anticipated product announcement event at the new Steve Jobs Theater, Apple didn’t disappoint. 

The big news was the revolutionary iPhone X, which eliminates the Home button and unlocks by recognizing your face. Apple also announced the evolutionary iPhone 8 and iPhone 8 Plus; a cellular-capable Apple Watch Series 3; and the Apple TV 4K, which supports 4K HDR video. The company said that iOS 11 and watchOS 4 would ship on September 19th, and later noted that macOS 10.13 High Sierra would arrive September 25th.

iPhone 8 and iPhone 8 Plus Add Wireless Charging

Rather than calling the new model the iPhone 7s, Apple jumped to the iPhone 8 name to acknowledge significant hardware changes, notably a mostly glass case designed to allow wireless charging. Otherwise, the iPhone 8 and iPhone 8 Plus largely follow in the footsteps of the iPhone 7 and 7 Plus, featuring the same 4.7-inch and 5.5-inch screens, respectively. They’re almost the same size as the previous models, varying only by fractions of a millimeter in different dimensions, and are water and dust resistant too.

 
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Although the iPhone 8 models still sport a Lightning port (and come with a headphone jack adapter), you’ll charge them by setting them on a charging pad based on the Qi wireless charging standard (Qi is pronounced “chee”). Furniture retailer IKEA has even built such chargers into some of its tables. In 2018, Apple plans to release an AirPower charging mat that will charge an iPhone 8 or iPhone X, Apple Watch Series 3, and AirPods with a new charging case—all with no cables. 

The iPhone 8 and 8 Plus screens now support Apple’s True Tone technology, which changes brightness and color based on the ambient light. Plus, their stereo speakers are 25% louder than in the iPhone 7 and have deeper bass.

Under the hood, the iPhone 8 models include a new A11 Bionic chip that Apple claims is the most powerful chip ever in a smartphone. The chip’s performance will particularly benefit games; apps that rely on machine learning; and apps using augmented reality, which can seamlessly place virtual objects in live video of the real world.

Although the basic rear-facing camera in the iPhone 8 is still 12 megapixels, it uses an all-new sensor that captures 83% more light and provides deeper pixels, a new color filter, and optical image stabilization, all while using less power. That adds up to pictures with better color saturation, a wider dynamic range, and lower noise.

Like the iPhone 7 Plus, the iPhone 8 Plus sports dual 12-megapixel rear-facing cameras, one with an ƒ/1.8 aperture and the other at ƒ/2.8. Those cameras have the same new sensor, and iPhone 8 Plus owners will be able to try a beta of Apple’s new Portrait Lighting feature, which lets you apply studio-quality lighting to your scene as you compose the shot. You can even change the lighting afterward. 

Both iPhone models boast improved video capture as well, in part due to a new image signal processor that provides faster autofocus in low light conditions. You can now shoot 4K video at 24, 30, or 60 frames per second, up from just 24 fps in the iPhone 7. And, you can capture slo-mo video in 1080p resolution at 120 or 240 fps, whereas the iPhone 7 was limited to 120 fps.

The iPhone 8 costs $699 for a 64 GB model and $849 for a 256 GB model. Available colors are gold, silver, and space gray. Add $100 to either price for the iPhone 8 Plus. Apple will begin taking pre-orders on September 15th, with general availability a week later.

If those prices are a bit steep for you, Apple continues to sell the iPhone 7 and 7 Plus, the iPhone 6s and 6s Plus, and the iPhone SE starting at $349.

iPhone X Introduces Face ID and Super Retina Display

The iPhone 8 may be a small step up from the iPhone 7, but the new iPhone X is a giant leap into the future, setting the standard for the smartphone of tomorrow. Pronounced “iPhone Ten,” Apple’s new flagship iPhone boasts a stunning, edge-to-edge screen that fills almost the entire front face and eliminates the Home button. It shares the iPhone 8’s glass back and support for wireless charging.

 
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Although the iPhone X’s 5.8-inch screen is physically larger than the iPhone 8 Plus’s 5.5-inch screen, losing the bezel means that the iPhone X is just a few millimeters larger than the iPhone 8 and just a bit heavier. The extra size must have given Apple more room for the battery, since the iPhone X is supposed to last 2 hours longer than the iPhone 7 or 8.

You’ll see more on the iPhone X’s OLED display, which Apple dubbed “Super Retina,” since it has more pixels—2436-by-1125 at 458 pixels per inch—than any previous iPhone. In comparison, the iPhone 8 Plus is only 1920-by-1080 at 401 ppi.

With no Home button, you’ll interact with the iPhone X in different ways. You can wake an iPhone X with the Raise to Wake setting or by tapping on its screen. You invoke Siri with “Hey, Siri” or by pressing the new side button. To unlock the iPhone X, you swipe up from the bottom of the screen while looking at the iPhone X, and it uses Apple’s new Face ID technology to recognize your face, much like Touch ID did with your fingerprint in the past. Swiping up from the bottom of the iPhone X screen works across the system for jumping back to the Home screen or (if you pause briefly) opening the app switcher.

Face ID seems like magic, but it relies on the TrueDepth front-facing camera system—that notch on the top of the screen—which includes a 7-megapixel camera, infrared camera, flood illuminator, dot projector, and more. Face ID can recognize your face even in the dark, and it continually adapts to your changing look, so it can handle glasses, hats, beards, and more, all without being fooled by a photo of your face.

 
 

Like the iPhone 8 Plus, the iPhone X sports a pair of rear-facing cameras, but with slightly different specs. One has an ƒ/1.8 aperture, but the other is ƒ/2.4, as opposed to f/2.8 on the iPhone 8 Plus, and lets in 36 percent more light. The iPhone X also offers dual optical stabilization (on both lenses) for better low-light photos and videos.

All this technology doesn’t come cheap—a 64 GB model costs $999, and a 256 GB model is $1149. You can choose between silver and space gray. Regardless, you’ll have to wait a bit longer for the iPhone X because Apple plans to start taking orders on October 27th, with general availability on November 3rd.

Apple Watch Series 3 Adds Cellular

The original Apple Watch couldn’t do much more than tell time when separated from its companion iPhone. The Apple Watch Series 2 gained a GPS to track your location on its own when you were running or biking. But now the Apple Watch Series 3 includes a cellular chip that allows it to make phone calls, get messages, use Siri, stream tunes from Apple Music to AirPods, and more all while your iPhone sits safely at home. It uses the same phone number but will cost an extra $10 per month from your carrier.

 
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To make untethered communication possible, Apple built the cellular antenna into the display and developed a special electronic SIM that’s about one-hundredth the size of an iPhone’s nano SIM. The Series 3 also boasts a faster processor that speeds up app performance and allows Siri to talk back you, along with a barometric altimeter to measure relative elevation.

Amazingly, the Series 3 case is the same size as the Series 2, although the back crystal is a hair thicker. Battery life in mixed use remains at up to 18 hours, though you’ll get only an hour of battery life when making phone calls. 

The Apple Watch Series 3 has an aluminum body in three finishes: gold, silver, and space gray. For a different look (and potentially a lot more money), you can get Nike+ aluminum models, Hermès stainless steel models, and Apple Watch Edition ceramic models. Apple is also now offering a new Sport Loop band that’s meant to be light, stretchable, and breathable.

 
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You can pick from two Series 3 models: one with just a GPS chip like the Series 2 for $329 and one with both GPS and cellular capabilities for $399. Pre-orders start September 15th, with general availability on September 22nd. Apple no longer sells the Series 2 but has dropped the price of a Series 1 to $249.

Apple TV Adds Support for 4K Video

Apple’s set-top box hasn’t seen many changes of late, which makes the new Apple TV 4K all the more welcome for video buffs. The new device now supports two key video technologies: 4K and HDR. 4K video provides about four times as many pixels as are in 1080p video, and HDR (High Dynamic Range) supports more colors. The result is video that looks fabulous, with more detail, deeper colors, and better contrast than ever before.

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To see all that goodness, you’ll need a 4K TV that supports either the Dolby Vision or HDR10 standard—in other words, unless you’ve bought a TV in the last year or two, you’ll probably need a new one. Check the specs carefully!

The third part of the puzzle, after you have a 4K TV and an Apple TV 4K, is 4K HDR content. Apple is working with major movie studios to bring 4K HDR video content to iTunes at the same price as HD movies. You’ll even get an automatic upgrade to 4K HDR versions of iTunes HD movies you’ve purchased, when they become available. Netflix 4K HDR streaming is expected immediately, and Amazon Prime Video should offer 4K HDR video on the Apple TV later this year.

Dealing with all the 4K HDR video requires beefier hardware. The A10 Fusion chip doubles overall performance and quadruples the graphics processing speed over the fourth-generation Apple TV. The Apple TV 4K also sports faster and more modern networking connections: Gigabit Ethernet, simultaneous dual-band 802.11ac Wi-Fi, and Bluetooth 5.0.

A 32 GB model of the Apple TV 4K costs $179, and a 64 GB model is $199 (stick with the smaller model unless you play large Apple TV games). You can pre-order it on September 15, and it will be generally available a week later. The fourth-generation Apple TV remains on sale for $149. Although Apple said nothing about when tvOS 11 would be available, it seems likely to ship with iOS 11 and watchOS 4 on September 19th.

 

Whew! That’s a lot of new hardware from Apple in one day. If you’re considering buying an iPhone, Apple Watch, or Apple TV, you can now choose from new models with tempting features or time-tested older models at reduced prices. And if you’re confused by all the possibilities, feel free to contact us for advice!

New MacBook Pros Sport Dynamic Touch Bar

With the release of the new 13-inch and 15-inch MacBook Pros, Apple has rewarded those who have been waiting patiently for new models. They’re smaller, lighter, and faster than the previous MacBook Pros, but what really sets them apart is the new Touch Bar. What’s a Touch Bar, you ask?

It’s a thin, touch-sensitive screen above the keyboard, where the function keys used to be. The Touch Bar displays buttons, sliders, and other tools that change not only with what app you’re using, but also based on what you’re doing in that app. If you’re accustomed to using the function keys, you’ll be relieved to know that pressing the physical Fn key on the keyboard displays F1 through F12 on the Touch Bar. Most of the time, though, you’ll want to let apps customize the Touch Bar for you.

In Photos, for instance, the Touch Bar lets you scrub through your photo collection, mark photos you love, and edit photos. Once you select a photo for editing, the Touch Bar changes to provide editing tools, such as exposure and color sliders and rotation controls. In a video editing app like Final Cut Pro X, the Touch Bar can provide a timeline scrubber along with trimming tools. Plus, you’ll be able to customize the Touch Bar however you like in different apps.

Integrated into the right edge of the Touch Bar is a Touch ID sensor, just like on an iPhone or iPad. Touch it with one finger to log in to the MacBook Pro, or with another to switch to a second account via fast user switching. Other people can use it to log in to their accounts too. The Touch ID sensor also communicates with a new Apple T1 chip in the MacBook Pro to store Apple Pay information for use in Safari when buying stuff on Web sites.

The new MacBook Pro models sport an industrial design that takes cues from the 12-inch MacBook to reduce size and weight. In fact, the new 13-inch MacBook Pro is now thinner, narrower, and less deep than the 13-inch MacBook Air and less than an ounce heavier at just over 3 pounds. The new 15-inch model weighs in at 4 pounds.

Those size and weight savings don’t come at the cost of reduced performance or battery life. Battery life is the same as the previous models at up to 10 hours, and performance is notably better, thanks to faster processors, improved graphics chips, and speedier solid-state storage. Speaking of storage, the new Macs generally start at 256 GB, with 512 GB or 1 TB SSD upgrades, and you can opt for 2 TB in the top-of-the-line 15-inch model. 8 GB of RAM is standard, but you can bump that to 16 GB.

You’ll notice that the Force Touch trackpad looks huge. That’s because it’s twice the size of the trackpad in the previous MacBook Pro models, making it easier to move around and use multi-touch gestures.

Both models feature improved screens. The resolutions remain the same as before—2560 by 1600 pixels for the 13-inch model and 2880 by 1800 for the 15-inch—but Apple says the displays are 67 percent brighter, have a 67 percent higher contrast ratio, and show 25 percent more colors, a boon to graphics professionals.

For charging and expansion, Apple learned a lesson from the 12-inch MacBook, which has only a single USB-C port. These new machines feature four Thunderbolt 3 ports, two on each side, and you can use any port for charging, driving an external display (via an adapter for HDMI or VGA), or connecting to storage or other devices. Thunderbolt 3 uses the same physical connector as USB-C and supports older USB devices too. It boasts so much bandwidth—40 Gbps—that it can even drive two additional 5K displays or four 4K displays simultaneously!

Everything else is roughly as you might expect: 802.11ac Wi-Fi for connectivity, Bluetooth 4.2, a more responsive backlit keyboard, 3.5mm headphone jack, louder stereo speakers with greater dynamic range, three built-in microphones, and a 720p FaceTime HD camera.

Prices start at $1799 for the 13-inch model and $2399 for the 15-inch model, and you have a choice of silver or space gray colors. For those who are looking to save some money, Apple also introduced a cheaper version of the new 13-inch MacBook Pro that lacks the Touch Bar, has only two Thunderbolt ports, and uses a slower processor. The previous MacBook Pro models remain available, as do the 13-inch MacBook Air and 12-inch MacBook, so if you’re having trouble figuring out which of Apple’s laptops makes the most sense for your needs and budget, come talk to us!

Protecting Your Investment with a Case

Did you know when you protect your device with a case, it maintains its value better than if left unprotected?  When our technicians value a computer or any device for trade in, we run a lot of tests on it, but we also look at the condition of the device. The better it looks, the more it's worth.  Let's be honest, no one wants to buy anything used that looks like it's been through the ringer. If you're going to spend your hard-earned dollars on a MacBook or an iPad 2 or keep track of your whole life on your iPhone, you really should protect it.

That's why we offer cases for your devices, from see thru Speck cases to the Moshi Overture wallet cases.

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External HDD Sale until 12/24

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External-HD

Why do you need an external HD?  

To save all of your photos, music, movies, and important documents. Backing up to iCloud will not protect your entire computer, but an external hard drive with TimeMachine (software that is part of your computer) will back everything up.  If you spill liquid on your computer, you might lose everything. If your computer gets stolen you will lose everything. And sometimes, hard drives just fail and you lose everything.  Having a backup to an external hard drive will give you comfort in knowing that everything is always there.

Take advantage of our sale this season and save 10% on all external hard drives.

JuiceBoxx on sale until 12/24/15

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JuiceBoxx

The Juiceboxx charger case keeps your cable from going bad at the base.  Perhaps you or someone you know has a bad charging cable at the base of it. Guess what? If your computer is out of warranty, your charging cable probably is too.  Protect it against over tightening it with a Juiceboxx charger case.  On sale now through December 24. 2015. 

Training Sale until 12/24/15

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Training on Mac OS X  and iOS

Don't feel like a child on your computer, iPad or iPhone again.  Training with a MacExperience specialist is... special. Our team of trainers work with you in a non-intimidating, one on one atmosphere. Have a specific question or problem, our team will help you get things sorted out.  Maybe you want to be more proficient with your device, or understand iCloud, or maybe how to make a book from photos.  Let us help you impress your friends and colleagues.

Take advantage of our 20% off sale from December 11th through December 24th, 2015.

Super Spectacular Saturday Savings Sale of the Season

Let's get something straight, we love Thanksgiving but we're not big fans of Black Friday. Therefore we're closed on Black Friday at both locations.  Don't worry though, we're still having a sale.  It's just going to be a day late and you're going to be OK if you're a dollar short, because we're having a Super spectacular Saturday Savings Sale of the Season. On Saturday November 28th we're going to help you save money when you shop at our Castleton or Bloomington location. Save 10% on a computer with purchase of ME.Complete or 20% on all accessories*.

We look forward to seeing you Saturday.

*While supplies last. In store only. Excludes Apple brand accessories.

Introducing ME.Complete core protection plan

You love your Mac.  When you first open up that box, and touch your new Mac, you think to yourself, “I’m going to take such good care of you”. It’s exciting!  You’ve taken all the precautions needed, you’ve even added the recommended AppleCare. Each morning you sit in front of your Mac with your coffee next to it, but not so close that you might bump into it and spill coffee on your new precious Mac.  But then your idiot roommate, wonderful spouse, or first-born child bumps into your coffee and OOPS!

At MacExperience we recommend AppleCare with every new Mac. It extends your one-year hardware warranty to three years, and you get access to Apple’s technical phone support. While AppleCare covers manufacturer’s defects and hardware issues, it does not cover accidental damage.

That’s why we’re introducing ME.Complete for only $99

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CompleteBlogBanner

Accidental damages can be expensive. Depending on the model and the amount of damage you may spend $300 - $900+ on a repair.  Liquid damage can be even more devastating, costing you an arm and a leg. Even with AppleCare, accidental damage like drops and liquid spills are not covered.

With ME.Complete, all you pay is a $250 service fee in the case that your Mac breaks as a result of accidental damage. Our Apple Authorized Service Center will get your computer up and running as quickly as possible.

With ME.Complete, your Mac is completely covered and protected. AppleCare will make sure you get free repairs for any hardware issues and ME.Complete covers you in case of accidental damage. ME.Complete also includes a $75 credit towards replacing a consumed battery, ensuring your computer will always be up and running 100%.

A break down of your coverage options

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Comparison-Chart

One last thing to remember

ME.Complete is a great way to keep you covered when __________  happens, but your data on your computer is not covered. What are you doing to save your data in the case of a hard drive failure? It's wise to have a back up, and every Mac includes a program called Time Machine that backs your Mac to an external hard drive.  All you need is an external hard drive or Time Capsule to get going.

iOS 8.4 adds Apple Music

Today, Apple is launching iOS 8.4 for iPhone and iPad devices. Here’s a quick rundown of what’s new in the software: Apple Music: The team in Cupertino is reimagining how artists and fans interact with Apple Music. Artists can get their music in the hands of their devotees and new listeners alike much faster. The faithful followers can share their creative uses for the music with artists. With a free three month trial, it’s worth looking into. Read this from iMore to see if it’s worth the long-term investment.

 

iOS 8.4, but how do you upgrade? Apple has trimmed the necessary amount of storage needed on the device to upgrade, but you still might run into issues. Here’s our advice:

1-  BACK IT UP, BACK IT UP, BACK IT UP! Cause your daddy taught you good. Seriously, though, this is one of the most important things to do. If you don’t back it up and your data gets nuked, it’s gone.

2- Use iTunes: Even if your phone has ample storage, we recommend using iTunes on your desktop or laptop to run the update. You can bet the software servers will be inundated with the billion iPhones around the world running an update at once. iTunes provides a better line of defense than possible getting a bad download all willy-nilly on your iPhone. Use your charging cable to plug into a USB. Usually, iTunes will do the rest to detect your device. If it doesn’t, your local Apple Specialist (like MacExperience) can help you troubleshoot the issue.

3- Be patient: Like I said before, the servers will be loaded with requests to download the software. We’ve seen previous releases take upwards of an hour to come down. You’re fighting for bandwidth with THE. WHOLE. WORLD. Use this time to take a short device detox. Have a cup of tea, pick up a book, talk to a friend, coworker, or friendly MacExperience employee in person. It’s good for your soul.

As always, if you have issues with updating your iOS device, MacExperience provides expert services to help you minimize your downtime. Come visit our Castleton or Bloomington stores!

Apple Announces OS X El Capitan

Apple is adding new gestures to the Mac that lets you do things like jiggle you mouse cursor to make it larger. The idea being able to jiggle our mouse to find our cursor, so making it temporarily larger will make it easier to find. I can see myself liking that now that I’m over 40. El Capitan includes improvements for running apps in full screen mode, and also offers a split view for working with two app windows in full screen mode at the same time.

Safari can now “Pin” sites in the toolbar, kind of like little bookmarks, by just dragging them to the left. You can even see what tabs have audio playing in the background and mute them from within Safari.

Spotlight in El Capitan will dig deep into not just the computer but into the web.  You can even type out a though for searching, as an example, “show me pictures from June last year when I was in Indianapolis”  and it finds it!

While there was no exact release date, there will be a free upgrade coming this fall.  No announcement telling us what Macs will support the software.

I Love my Leader

Love is a pretty strong word to use about your leader.  We use the word pretty flippantly any more though. We’re quick to use “love” when are talking about a movie, a book, pizza, a car, a cup of coffee, a beer, or our new smartphone.  But we are slower to say “love” about a person.  I guess that is because we don’t know if the other person loves us back.  We know the frosty mug of beer or a movie is not going to love us back, so who cares if we say we love them? So do I love my Leader.  Some of my leaders I genuinely do love.  I love parents, I love my Pastor and the Elders of my church. Those are some of the easier leaders to confess my love for.  But what about my government leaders, police, teachers, or boss.  I’m happy that I live in the USA and I would defend America to the end.  I’m thankful for police that they are here to serve and protect me.  But for the most part, my government leaders and policemen are at a distance.  It’s hard to love them because I don’t feel loved back.  I know that they are concerned for me, but that is about as far as it goes.

Teachers are in closer contact to me.  They see me regularly, so I interact with them, sometimes on a personal level.  But we rarely discuss personal things.  I don’t know what is going on with their lives nor them about me.

Then there is my boss. This guy knows my kids' names and I know his.  He is genuinely invested in my life.  Yes, he asks me to work, and work hard for the company, for him.  But it’s easy for me to do, not because of the paycheck (although I’m thankful for that as well), but because I want him to succeed.  I’ve been fortunate to have a lot of great bosses in the past.  Don't get me wrong, I’ve had a few jerks as well.  But the attention and concern my boss gives to me and to all that are around him, makes me want to give back.  I see how he wants our customers to succeed without being selfish about his own company growth, and that speaks loud to me as a man, not just an employee.

Do I love my leaders?  Not all of them, but the owner of MacExperience, Joel Read… Let’s just say he knows how I feel.

iPhone Battery Replacement Program Info

Due to the high volume of iPhone 5 battery requests: batteries may not be available for immediate replacement. For our iPhone technicians to perform Apple-required diagnostics, you must make an appointment at MacExperience.com/iPhones. [hr]

How do I determine if my iPhone 5 is eligible?

Apple has provide this link to assess whether your iPhone is among the models included in the battery replacement program.  Simply type your serial number in the provided space and Apple will let you know if your iPhone eligible. If Apple determines that your iPhone 5 battery does not qualify, you may inquire for a paid replacement.

Where do I find my iPhone serial number?

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Step 1: Tap on the gear icon 'Settings,' then tap 'General.'

settings iphone

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Step 2: Once in 'General,' then tap 'About.'

general iphone

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Step 3: Once in 'About,' then scroll down to find your serial number.

about iphone

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Do I need an appointment?

Yes. Please have your phone backed up and set up an appointment here:

[button href="/iphones"]Set up an iPhone Appointment[/button]

What if my iPhone 5 is not included in the battery program but I am still having issues?

There are a lot of factors that can lead to a shortened battery life. If you believe you are experiencing battery issues and your iPhone does not qualify for the Apple battery replacement program, our technicians can still assist you in diagnosing the issue.

What else do I need to know?

1. Your phone may be eligible but not qualify for the battery replacement.

2. Due to the large volume in demand, batteries may not be available for immediate replacement. We will order a replacement battery and notify upon arrival.

3. Remember to back your phone up before arriving at your appointment.