About – MacExperience

KEEPING YOU CONNECTED.

OUR STORY

MacExperience exists for one reason – to keep our customers connected.

We all rely on our phones, laptops, tablets, and other devices every day to keep us in touch with the people who are important to us. We’re here to make sure a broken down device never leads to a broken connection between you and the people in your life. That is why we’re here. This is what we do.

MacExperience has been locally owned and operated since 2001. Owner Joel Read and his core team who started with the business are still working together today.

We started with a little retail space inside Roberts Camera in downtown Indianapolis and have grown over the years to our current two locations, in Indianapolis and Bloomington, with a professional services division in addition to our retail locations.

In addition to supporting every-day Apple users, MacExperience is also a provider of IT solutions for businesses and freelance professionals. We offer complete support and end-to-end solutions, whether you just need a new Mac – or your company needs an entire network designed to meet the specific needs of your organization.

Open To All

MacExperience strives to create an inclusive atmosphere. Our business will not turn you away based on your sexual orientation, gender, race, disability or political/religious affiliation. We love all of you.

http://www.openforservice.org/

Friendly People Who Care

Our staff will greet you with a smile, ask some questions, and do a lot of listening before we make any recommendations, with as much or as little “geek speak” as you’re comfortable with.

Environmentally Responsible

Our logo isn’t the only thing that’s green! All computer waste generated by MacExperience is recycled. We also offer a free computer recycling service.

Apple Authorized Service Provider

We work closely with Apple to ensure we are delivering the same level of quality (or better) that you would get from them in Cupertino – right here in Indiana.

Your Time Matters.

We know you’re busy. More importantly, we respect that you’re busy, and we will do our best to make sure your issues are solved as quickly as humanly possible.

Experienced Certified Pros

MacExperience Apple Certified technicians are the best in the industry and know your Apple device inside and out.

VISION

“MacExperience exists to use our special expertise to guide and support our customers, and to profitably deliver innovative, world-class technology solutions that keep customers connected.”

MISSION

“MacExperience delivers a remarkable, positive, worry-free experience to our customers – eliminating anxiety, sense of loss, and heartbreak by providing responsive service, expert diagnosis, innovative solutions, and giving customers the confidence of having their very own technology super-hero.”

VALUES

Be a Self-Starter. Take the initiative to make good things happen.

Be Accountable. Take ownership of your area of responsibility.

Deliver Results. Deliver positive, profitable outcomes for the company.

Be the Expert. Constantly be growing, developing and advancing.

Collaborate. Clear, concise communication with your peers.

Innovate. Bring your ideas to life, execute, and finish strong.

Have Integrity. Be your best self, even when nobody’s looking.

Buy-In. Help drive the company’s vision, mission and values.

Stay Positive. Bring positivity everyday, and don’t allow negativity to flourish.

Have Empathy. Seek to understand yoour colleagues and your customers point of view.

Sound like your kind of company?

We are always looking for great people, and great customers.

WORK FOR US or

WORK WITH US